| Troubleshooting Guide | Check the following guide for a possible correction to a | ||
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| problem before contacting customer service. | |
| symptoms and correction |
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| Symptom |
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| No power | • Connect the power plug into the wall outlet securely. |
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| No picture | • Verify the connection from the DVD video output to the TV video input. Then switch |
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| TV to appropriate mode (video 1) |
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| • Connect the video cable into the jacks securely. Refer to your television owners |
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| manual. |
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| No sound | • Connect the audio cables into the jacks securely. |
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| • Verify the connection from the DVD audio output to the TV or receiver audio input. |
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| Then switch to the appropriate source on the receiver. Refer to your audio amplifier |
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| owners manual. |
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| Rolling b/w picture | • Press the P/N button on your remote control. |
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| • Adjust the vertical hold on your TV. |
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| Black & White | • Damaged |
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| picture |
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| The playback | • A small amount of picture distortion may appear because of a poor quality video/sound |
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| picture has |
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| transfer to disc. This is especially true of some discs manufactured between 1997- |
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| occasional |
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| 1998.. |
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| distortion |
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| • Scratched disc |
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| Brightness is | • Connect the DVD player directly through the TV and not through any other source. |
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| unstable or noises | What you’re viewing is the effect of the copy protection circuitry required on all DVD |
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| are produced on | players. |
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| playback pictures | • If you don’t have a video input on your TV, you must purchase an RF adapter from |
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| your dealer. |
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| The DVD video | • Place the disc with the graphics side up. |
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| • Place the disc on the disc tray correctly inside the guide. |
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| player does not |
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| start playback | • Make sure the disc is free from scratches & fingerprints. |
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| • Press the SETUP button to turn off the menu screen. |
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| • Cancel the parental lock function or change the parental lock level. |
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| • Turn the power off then disconnect the power plug and reinsert it back into the wall |
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| outlet. |
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| • Reburn disc as the software edition used may not be compatible with the player. Check |
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| MP3 won’t read | web site for instruction. |
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| disc or it skips | • Use new editions of software such as Voyetra Audiostation 4, Adaptec’s “Easy CD |
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| Creator”, NTI or Roxio’s Toast Titanium. |
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| • Make sure MP3 files are not encoded with a variable bit rate such as provided by |
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| Real Networks. |
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| The remote control | • Replace the batteries with new ones. |
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| does not work |
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| properly |
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