TROUBLESHOOTING

WARNING

Before performing any type of maintenance/service, disengage all controls and stop the engine. Wait until all moving parts have come to a complete stop. Disconnect spark plug wire and ground it against the engine to prevent unintended starting. Always wear safety glasses during operation or while performing any adjustments or repairs.

This section addresses minor service issues. To locate the nearest Sears Service Center or to schedule service, simply contact Sears at 1-800-4-MY-HOME®.

Problem

 

 

Cause

 

 

Remedy

Engine fails to start

1.

Choke control not in ON position.

1.

Move choke control to ON position.

 

2.

Spark plug wire disconnected.

2.

Connect wire to spark plug.

 

3.

Faulty spark plug.

3.

Clean, adjust gap, or replace.

 

4.

Fuel tank empty or stale fuel.

4.

Fill tank with clean, fresh gasoline.

 

5.

Engine not primed.

5.

Prime engine as instructed in the Operation Section.

 

6.

Safety key not inserted.

6.

Insert key fully into the switch.

 

 

 

 

 

 

 

Engine runs erratically

1.

Engine running on CHOKE.

1.

Move choke control to OFF position.

 

2.

Stale fuel.

2.

Fill tank with clean, fresh gasoline.

 

3.

Water or dirt in fuel system.

3.

Drain fuel tank. Refill with fresh fuel.

 

4.

Carburetor out of adjustment.

4.

Contact your Sears Parts & Repair Center.

 

 

 

 

 

 

 

Engine overheats

1.

Carburetor not adjusted properly.

1.

Contact your Sears Parts & Repair Center.

 

 

 

 

 

 

 

Excessive vibration

1.

Loose parts or damaged auger.

1.

Stop engine immediately and disconnect spark plug

 

 

 

 

 

wire. Tighten all bolts and nuts. If vibration continues,

 

 

 

 

 

have unit serviced by a Sears Parts & Repair Center.

 

 

 

 

 

 

 

Loss of power

1.

Spark plug wire loose.

1.

Connect and tighten spark plug wire.

 

2.

Gas cap vent hole plugged.

2.

Remove ice and snow from gas cap. Be certain vent

 

 

 

 

 

hole is clear.

 

 

 

 

 

 

 

Unit fails to propel itself

1.

Drive cable in need of adjustment.

1.

Adjust drive control cable. Refer to Service and

 

 

 

 

 

Maintenance section.

 

2.

Drive belt loose or damaged.

2.

Replace drive belt. Refer to Service & Maint. section.

 

3.

Friction wheel worn.

3.

Replace friction wheel.

 

 

 

 

 

 

 

Unit fails to discharge snow

1.

Chute assembly clogged.

1.

Stop engine immediately and disconnect spark plug

 

 

 

 

 

wire. Clean chute assembly and inside of auger

 

 

 

 

 

housing with clean-out tool or a stick.

 

2.

Foreign object lodged in auger.

2.

Stop engine immediately and disconnect spark plug

 

 

 

 

 

wire. Remove object from auger with clean-out tool

 

 

 

 

 

or a stick.

 

3.

Auger cable in need of adjustment.

3.

Adjust auger control cable. Refer to Assembly

 

 

 

 

 

section.

 

4.

Auger belt loose or damaged.

4.

Replace auger belt. Refer to Service and Mainte-

 

 

 

 

 

nance section.

 

5.

Shear pin(s) sheared.

5.

Replace with new shear pin(s).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Craftsman 247.88833 manual Troubleshooting