SMC Networks SMC2582W-B manual Appendix B Troubleshooting, Wireless Settings Problems

Appendix B: Troubleshooting

Check the following first:

•Make sure that the power of the SMC2582W-B is on and the Ethernet cables are connected firmly to the RJ-45 jacks of the SMC2582W-B.

•Make sure that the LED ALV of the SMC2582W-B is blinking to indicate the SMC2582W-B is working.

•Make sure the types of the Ethernet cables are correct. Recall that there are two types— normal and crossover.

B-1: Wireless Settings Problems

•The wireless client computer cannot associate with an SMC2582W-B.

•Is the wireless client set in infrastructure mode?

•Check the operating mode of the WLAN NIC.

•Is the SSID of the WLAN NIC identical to that of the prospective SMC2582W-B?

•Check the SSID setting of the WLAN NIC and of the SMC2582W-B.

•Is the WEP functionality of the prospective SMC2582W-B enabled?

•Make appropriate WEP settings of the client computer to match those of the SMC2582W-B.

•Is the prospective SMC2582W-B within range of wireless communication?

•Check the signal strength and link quality sensed by the WLAN NIC.

B-2: TCP/IP Settings Problems

Fig. 55. Communication stages for a client to reach its correspondent host.

45