TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM | CAUSE | SOLUTION | |
Unit will not turn | Built in | Recharge the battery . | |
on | battery is out of power. |
| |
| Main power switch is not | Slide the POWER switch to | |
| in the ON position. | ||
| the ON position. | ||
|
| ||
No sound | Headphone is not | Insert headphone | |
| inserted. | ||
|
| ||
| Volume is set too low | Raising the VOLUME as page | |
|
| ||
|
| 12. | |
| The MP3 or WMA files are | Download uncorrupted files. | |
| corrupted | ||
|
| ||
|
|
| |
| No files are in the player | Upload files to the unit as | |
|
| ||
|
| described on pages 10 & 11. | |
Download Failure | The USB cable is not | ||
| securely connected. | ||
|
| ||
|
|
| |
The computer is | The USB cable is not | Make sure the USB cable is | |
not recognizing | securely connected. | ||
securely connected | |||
the player |
| ||
Driver is not installed or | Install driver and/or see page | ||
| computer is not | ||
| 10 to 11 for compatibility | ||
| compatible. | ||
|
| ||
|
|
|
23
