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D-Link DES-1228P Tech Support for customers within the United States, Technical Support

Models: DES-1228P

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Technical Support

Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States

and within Canada for the duration of the service period, and warranty confirmation service, during the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 354-6555

Monday to Friday 8:00am to 5:00pm PST

D-Link Technical Support over the Internet:

http://support.dlink.com

email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(877) 354-6560

Monday to Friday 7:30am to 9:00pm EST

D-Link Technical Support over the Internet:

http://support.dlink.com email: support@dlink.ca

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D-Link DES-1228P user manual Tech Support for customers within the United States, Tech Support for customers within Canada

Contents

User Manual V1.20DES-1228P Understanding LED Indicators TABLE OF CONTENTSInstalling the SmartConsole Utility Monitoring Statistics Security 802.1X SettingSecurity Mac Address Table Static Mac Security Mac Address Table Dynamic Forwarding TableABOUT THIS GUIDE PurposeTerms/Usage INTRODUCTION Gigabit Ethernet TechnologyFast Ethernet Technology Power over Ethernet PoE Switching TechnologyFeatures Key Components / Performance Technical SpecificationsSwitching Capacity Forwarding ModeSFP Transceivers Supported 2 Combo 1000Base-T/SFP ports1000Base-T ports compliant to the following standards2 1000Base-T ports Power over EthernetPoE Specification Compliant to following standards19-inch, 1U Rack-mount size A factory reset button xInternal universal power supply Minimum powerHumidity Power consumptionEmission EMI and Safety Certifications Safety Compliance cUL, ULUnpacking InstallationUNPACKING AND INSTALLATION Figure 1 - Attach the adhesive rubber pads to the bottom Rack MountingFigure 3 - Mount the Switch in the rack or chassis Connecting Network CablesFigure 2 - Attach the mounting brackets to the Switch AC Power IDENTIFYING EXTERNAL COMPONENTS Front Panel10/100/1000 BASE-T Twisted Pair Ports Port 27~28 10/100/1000 BASE-T / Mini GBIC Combo Ports Option Port 25~26Reset button Understanding LED IndicatorsRear Panel AC Power ConnectorPorts 1 ~ 24 Status LEDs Link/Act Power and System LEDsPower LEDs CPU LEDs Management IndicatorOption Ports 25~26 10/100/1000 Base-T / Mini-GBIC Status LEDs FX Link 100Mbps1000Mbps Link/Act100Mbps Ports 27~28 10/100/1000 Base-T LEDs Link/Act100Mbps Supported web browsers Installing the SmartConsole UtilityCONFIGURATION Menu Toolbar SmartConsole Utility FeaturesFile includes Monitor save, Monitor save as, Monitor load and Exit Option includes Refresh Time and Group Interval functions Discovery List Definitions of the Discovery List featuresDefinitions of the Monitor List functions and terms Monitor ListFigure 9 - Trap information Figure 8 - View trapDevice Setting This space has been intentionally reserved for notesFigure 13 - DHCP Refresh Figure 12 - Firmware UpgradeLogin Web-based UtilityFigure 16 - Device Status Figure 15 - Log in screenFigure 17 - Tool Menu Figure 18 - Tool Menu ResetFigure 19 - Tool Menu Configure Backup and Restore Tool MenuFigure 21 - Tool Menu System Reboot Setup MenuFigure 20 - Tool Menu Firmware Backup and Upload Figure 22 -Setup Menu System System SettingFigure 23 - System System Setting System Trap SettingFiber Port Events Monitors the fiber port status Figure 25 - System Port Setting System Port SettingSystem SNMP Setting Figure 26 - System SNMP Setting Figure 27 - System Password Access Control System Password Access ControlConfiguration 802.1Q VLAN Rename Click to rename the VLAN group Figure 31 - Configuration 802.1Q VLAN VID Assignments Figure 29 - Configuration 802.1Q VLAN Add VIDFigure 30 - Configuration 802.1Q VLAN Example VIDs Figure 32 - Configuration Trunking Configuration TrunkingConfiguration IGMP Snooping Figure 33 - Configuration IGMP Snooping Configuration Robustness Variable 1-255 sec The Robustness Variable allows adjustment for the expected packet loss on a subnet. If a subnet is expected to be lossy, the Robustness Variable may be increased. The Robustness Variable can not be set zero, and SHOULD NOT be one. Default is 2 seconds Figure 34 - Configuration IGMP Router port Settings Figure 36 - Configuration Spanning Tree Configuration 802.1D Spanning TreeFigure 35 - Configuration IGMP Multicast Entry Table Bridge Priority This value between 0 and 65535 specifies the Configuration Port Mirroring Configuration LLDP PoE Enable Select to enable or disable the PoE function QoS 802.1p Default Priority Power over Ethernet PoE PoE System SettingFigure 42 - Security Safeguard Engine Security Safeguard EngineFigure 41 - QoS 802.1p Default Priority Figure 43 - Security Broadcast Storm Control Security 802.1X SettingSecurity Broadcast Storm Control available to the user, or the user is denied access to the network Security Mac Address Table Static Mac Figure 45 - Security Static Mac Address Security Mac Address Table Dynamic Forwarding TableFigure 47 - Monitoring Statistics Monitoring StatisticsThe Statistics screen displays the status of each port packet count Figure 46 - Security Dynamic Forwarding TableRefresh To renew the details collected and displayed Warranties/Registration LIMITED WARRANTYWhat You Must Do For Warranty Service Warranty PeriodWhat Is Not Covered Copyright Statement FCC WarningTrademarks All Countries and Regions excluding USA Product installed in type of computer e.g., CompaqProduct installed in computer serial No Registration CardPage Power supplies and fans Three 3 Year Reorient or relocate the receiving antenna Product Registration Tech Support for customers within New Zealand Technical SupportTech Support Tech Support for customers within AustraliaD-Link website Technical SupportTech Support for customers within South Eastern Asia and Korea You can find software updates and user documentation on theD-Link website Tech Support for customers within IndiaYou can find software updates and user documentation on the Technical SupportD-Link Technical Support over the Internet Tech Support for customers within the RussiaTechnical Support D-Link Technical Support over the TelephoneTech Support for customers within Turkey Technical SupportTech Support for customers within the U.A.E & North Africa Tech Support for customers within IsraelD-Link website Tech Support for customers within South Africa and Sub Sahara RegionYou can find software updates and user documentation on the Technical SupportD-Link Technical Support over the followings Telephones Tech Support for Latin America customersTech Support for customers within Brazil Technical SupportD-Link предоставляет бесплатную поддержку для клиентов в Техническая поддержкаОбновления программного обеспечения и документация доступны на Интернет-сайте D-LinkSoporte Técnico Help Desk Colombia Asistencia TécnicaSoporte Técnico Help Desk Argentina Soporte Técnico Help Desk ChileE-mail Suporte TécnicoSuporte Técnico para clientes no Brasil Telefone如果您是台灣地區以外的用戶，請參考D-Link網站全球各地分公司的聯絡資訊以取得相關支援服務。 D-Link 友訊科技台灣分公司技術支援資訊D-Link 免付費技術諮詢專線 0800-002-615D-Link Technical Support over the Telephone Tech Support for customers within the United StatesTech Support for customers within Canada Technical SupportD-Link UK & Ireland Technical Support over the Internet Technical SupportFor Customers within The United Kingdom & Ireland For Customers within CanadaTechnische Unterstützung Assistance technique D-Link par téléphone Assistance techniqueSupport technique destiné aux clients établis en France Support technique destiné aux clients établis au CanadaAsistencia Técnica de D-Link a través de Internet Asistencia TécnicaAsistencia Técnica de D-Link por teléfono Gli ultimi aggiornamenti e la documentazione sono Supporto tecnicoSupporto tecnico per i clienti residenti in Italia D-Link Mediterraneo S.r.LTechnical Support Tech Support for customers within the NetherlandsTech Support for customers within Belgium Tech Support for customers within LuxemburgPomoc techniczna firmy D-Link świadczona przez Internet Pomoc technicznaTelefoniczna pomoc techniczna firmy D-Link D-Link poskytuje svým zákazníkům bezplatnou technickou podporu Technická podporaAktualizované verze software a uživatelských příruček najdete na webové stránce firmy D-LinkD-Link Magyarország Technikai TámogatásD-Link Teknisk Support over Internett Teknisk SupportTeknisk Support D-Link Teknisk telefon SupportTlf. 7026 Teknisk SupportD-Link teknisk support over telefonen D-Link teknisk support på InternettetArkisin klo. 9 - 21 numerosta Teknistä tukea asiakkaille SuomessaD-Link tarjoaa teknistä tukea asiakkailleen Tuotteen takuun voimassaoloajan. Tekninen tuki palvelee seuraavastiD-Link Teknisk Support via Internet Teknisk Support för kunder i SverigeTeknisk Support D-Link Teknisk Support via telefonAssistência Técnica Suporte Técnico para clientes no PortugalSuporte Técnico Τεχνική υποστήριξη D-Link μέσω Internet Για πελάτες εντός του Ελλαδικού χώρουΤεχνική Υποστήριξη Τηλεφωνική υποστήριξη D-Link维修中心地址：北京市朝阳区建国路71号惠通时代广场C1座 202室邮编技术支持办公地址：北京市朝阳区建国路71号惠通时代广场C1座 202室邮编技术支持中心电话：8008296688/ 028 技术支持中心传真：028International Offices