Frequently Asked Questions
Dlink DRO-210i User Guide 70
11 Frequently Asked Questions

11.1 General

Q1. I have forgotten the router’s LAN IP Address. Now how can I access the router to
configure it?
Ans: Press the Factory Default switch (RESET switch on the Front Panel) and the router
settings will be restored to default settings. Now you can configure the router using
https://192.168.100.254. User name is “admin” and password is also “admin”.
Q2. I have forgotten my password. How do I recover it?
Ans: Call Dlink Technical Support to inform the router’s MAC address (displayed on the
product sticker of the router). The Technical Support will then generate and send you a
<username> and <serial-key>.
Open the router’s Web Page: https://<LAN IP address>/html/Backup.html. The username
and password is “DRO210i”. Enter the information received from the technical support,
and the old password will be displayed to you for subsequent login to the router.
Q3. I have a working configuration currently. I want to try out some new firewall
rules. But if the new configuration does not work out, how can I easily revert back
to my original configuration.
Ans: Go to Tools → System, and click “Save” to save your working configuration. Now
go to Tools → Upload, and Download your configuration to the Local Hard Disk. If your
new firewall rules don’t work out, you can revert back to your previous configuration by
uploading the saved DRO210.cfg through Tools → Upload, Update file option.
Q4. I want use two subnets in my LAN. How can I do this?
Ans: The router does not have a direct support for multiple subnets on the LAN. However
if DMZ Port or WAN2 Port is unused, this Port can be used as the second subnet.
Q5. I am unable to access internet. What could be the problem?
Ans: To troubleshoot this issue, follow the below steps:
From your LAN PC, ping to the router’s LAN IP Address. If this fails, then check
your cable connectivity. Also, if Firewall is enabled in the router and LAN is set
as UnTrusted, ensure that ICMP protocol is permitted in the Inbound Rules.