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TROUBLESHOOTING CHARTS

The best way to isolate a problem is to determine its cause. The following charts should help to narrow down which module is failing and whether it can be fixed or needs to be replaced.

Start with finding the “Trouble” column that relates the closest to the problem you are experiencing and then match it to the closest “Symptom”. There can be many “Probable Causes” listed for each Symptom. The Probable Causes are listed in increasing order of probability.

 

PROBLEM

 

 

SYMPTOM

 

 

PROBABLE CAUSE

 

 

Application does

 

 

At the first boot up screen,

 

1.

There is no hard drive in the

 

 

not boot up.

 

 

“Detecting IDE Primary

 

 

 

 

 

 

 

computer.

 

 

 

 

 

Master” reports “None”.

 

 

 

 

 

 

 

 

2.

The plugs are not completely

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

seated in the hard drive.

 

 

 

 

 

 

 

3.

The data cable or power plug (CC

 

 

 

 

 

 

 

 

box internal) has come loose from

 

 

 

 

 

 

 

 

the main board or hard drive.

 

 

 

 

 

The boot up process stops at

 

1.

The hard drive in the CC box has

 

 

 

 

 

“DISK BOOT FAILURE,

 

 

 

 

 

 

 

 

come loose and needs to be

 

 

 

 

 

INSERT SYSTEM DISK

 

 

 

 

 

 

 

 

 

reseated.

 

 

 

 

 

AND PRESS ENTER.”

 

 

 

 

 

 

 

 

 

2.

There is no hard drive in the

 

 

 

 

 

 

 

 

computer.

 

 

 

 

 

 

 

3.

The data cable or power plug (CC

 

 

 

 

 

 

 

 

box internal) has come loose from

 

 

 

 

 

 

 

 

the main board or hard drive.

 

 

 

 

 

 

 

4.

The CC’s BIOS needs to be

 

 

 

 

 

 

 

 

updated.

 

 

 

 

 

 

 

5.

The hard drive is dead.

 

 

Jukebox will not

 

 

The Bill Acceptor LED’s on

 

1.

The plug is not completely inserted

 

 

operate when

 

 

the front door fail to light.

 

 

 

 

 

 

 

into the outlet.

 

 

powered ON.

 

 

 

 

 

 

 

 

 

 

 

2.

The wall circuit is not hot.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Bill Acceptor LED’s

 

 

The monitor or the system power

 

 

 

 

 

come on, but the application

 

 

 

 

 

 

 

 

 

supply is defective or unplugged.

 

 

 

 

 

will not boot.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The monitor

 

 

The computer fan is on, and

 

1.

The power plug, video cable, or

 

 

does not work.

 

 

 

 

 

 

 

all systems LED’s and lights

 

 

monitor power supply wiring is not

 

 

 

 

 

 

 

 

 

 

 

 

are normal.

 

 

seated completely.

 

 

 

 

 

 

 

2.

The system power supply is

 

 

 

 

 

 

 

 

defective.

 

 

 

 

 

 

 

3.

The monitor is dead.

 

PM0599-03

MOD BOX INSTALLATION & OWNER’S MANUAL

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D-Link PM0599-03 owner manual Troubleshooting Charts, Problem Symptom Probable Cause
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PM0599-03 specifications

The D-Link PM0599-03 is a powerful networking solution designed to enhance connectivity and performance in both home and office environments. As an integral part of D-Link's robust product lineup, this device offers a range of features tailored to meet the demands of modern users.

One of the standout characteristics of the PM0599-03 is its impressive speed capabilities. Supporting dual-band Wi-Fi technology, this device can deliver high-speed wireless connectivity across both 2.4 GHz and 5 GHz bands. This ensures that users can easily switch between devices and enjoy smoother streaming, gaming, and browsing experiences without interruptions.

In addition to speed, the PM0599-03 is equipped with advanced security features to safeguard user data. With support for WPA3 encryption, users benefit from enhanced security protocols that protect their networks against unauthorized access. This is particularly important in today’s digital age, where cyber threats are prevalent.

The D-Link PM0599-03 also boasts a user-friendly setup process, facilitating quick installation and configuration. Through the D-Link mobile app, users can easily manage their network settings, monitor connected devices, and even perform firmware updates with minimal effort. This level of control and convenience enhances the overall user experience.

Another notable feature is the device's compatibility with Smart Home technologies. The PM0599-03 can serve as a central hub for a range of smart devices, allowing users to seamlessly integrate their IoT gadgets. This capability extends the functionality of the device beyond a mere router to become an essential part of a connected lifestyle.

Furthermore, the PM0599-03 includes multiple Ethernet ports, enabling wired connections for devices that require stable and high-speed internet access. This is particularly beneficial for online gaming consoles, desktop computers, or smart TVs, ensuring they receive optimal performance without the risk of wireless interference.

Lastly, the sleek design of the PM0599-03 allows it to blend seamlessly into any environment, whether it’s a home office or a living room. Its compact form factor ensures it doesn’t take up excessive space while still providing robust networking capability.

In summary, the D-Link PM0599-03 combines speed, security, user-friendliness, and smart home compatibility, making it an ideal choice for anyone looking to enhance their networking experience.
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