Error Messages

22

IEEE 1394 Device Problems

23

Keyboard Problems

24

Lockups and Software Problems

24

The computer does not start up

24

The computer stops responding

24

A program stops responding

25

A program crashes repeatedly

25

A program is designed for an earlier Windows operating system

25

A solid blue screen appears

25

Other software problems

26

Memory Problems

26

Mouse Problems

27

Network Problems

28

Power Problems

28

Printer Problems

29

Scanner Problems

30

Sound and Speaker Problems

31

No sound from speakers

31

No sound from headphones

32

Video and Monitor Problems

32

If the screen is blank

32

If the screen is difficult to read

33

3 Advanced Troubleshooting

Diagnostic Lights

35

Dell Diagnostics

38

Dell Diagnostics Main Menu

38

Drivers

40

What Is a Driver?

40

Identifying Drivers

40

Reinstalling Drivers

40

4

Contents

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Dell 1100, Dimension B 110 manual Advanced Troubleshooting