Service tag Floppy drive light Power light Power button
Network adapter connector
W . d e l l . c o m s u p p o r t . d e l l . c o m
Abbreviations and Acronyms
Contents
Advanced Troubleshooting
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Appendix
What Are You Looking For? Find It Here Warranty information
Finding Information
Finding Information
When you use
Use the Service Tag to
Service Code to direct
Order status, warranty, and repair information
Connecting a USB Printer
Setting Up a Printer
Setting Up and Using Your Computer
Printer Cable
USB connector on computer
Connecting a Parallel Printer
Connecting to a Network Adapter
Setting Up a Home and Office Network
Connecting to the Internet
Network Setup Wizard
Click Checklist for creating a network
Setting Up Your Internet Connection
Click Connect to the Internet
If you have a CD, click Use the CD I got from an ISP
Playing CDs and DVDs
DVD player includes the following basic buttons
Adjusting the Volume
How to Copy a CD or DVD
Adjusting the Picture
Copying CDs and DVDs
800 by 600 pixels
Using Blank CDs and DVDs
Helpful Tips
Media Type Read Write Rewritable
Click Hardware and click Device Manager
Hyper-Threading
Battery Problems
Troubleshooting Tips
Drive Problems
Solving Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Product Information Guide
Ieee 1394 Device Problems
Lockups and Software Problems
Keyboard Problems
Computer does not start up
Computer stops responding
Program crashes repeatedly
Program stops responding
Program is designed for an earlier Windows operating system
Solid blue screen appears
Other software problems
Memory Problems
Mouse Problems
Power Problems
Network Problems
Printer Problems
Scanner Problems
No sound from speakers
Sound and Speaker Problems
Video and Monitor Problems
No sound from headphones
If the screen is blank
If the screen is difficult to read
Solving Problems
Light Pattern Problem Description Suggested Resolution
Diagnostic Lights
If the problem persists, contact Dell see
Advanced Troubleshooting
Remove the card, reinstall it see
Problem Description Suggested Resolution
If the problem still exists, install a
If the problem persists or
Restarting the computer see
Determine if a conflict exists by
See
Ensure that the cables are properly
Dell Diagnostics
Dell Diagnostics Main Menu
Option Function
Tab Function
Reinstalling Drivers
What Is a Driver?
Drivers
Identifying Drivers
Using Windows XP Device Driver Rollback
Manually Reinstalling Drivers
Restoring Your Operating System
Using Microsoft Windows XP System Restore
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Enabling System Restore
Removing Dell PC Restore
Reinstalling Windows XP
Using the Operating System CD
Before You Begin
Dell Operating System CD
Resolving Software and Hardware Incompatibilities
Before You Begin
Removing and Installing Parts
Recommended Tools
Turning Off Your Computer
Before Working Inside Your Computer
Front View
Front and Back View of the Computer
Back View
Cable from your monitor into the blue connector
Modem connector
Computer cover Cover latch Back of computer
Removing the Computer Cover
Inside View of Your Computer
Connector J6J1 J7J2 Main power connector J3J1
Floppy drive connector IDE drive connector CD/DVD drive
Internal speaker LS9J1 Password jumper
CD/DVD audio connector J9C1
Memory Installation Guidelines
Memory
DDR Memory Overview
Installing Memory
Notch Memory module Cutouts Crossbar
Securing clips Connector
Installing a PCI Card
Cards
PCI Cards
Card Card cutout
Securing screw Filler bracket
Not fully seated card Fully seated card Bracket
Removing a PCI Card
Front Panel
Side hinges Front panel Top tab
Removing the Front Panel
Tabs Insert
Removing the Front-Panel Insert
Drives
Reattaching the Front Panel
Side hinges Front panel
Connecting Drive Cables
General Installation Guidelines
Drive Interface Connectors
Power Cable Connector
Power cable Data cable
Hard Drive
Removing a Hard Drive
Small bracket tabs Drive bracket
Drive bracket
Installing a Hard Drive
Power cable Data cable Removing and Installing Parts
Floppy Drive
Removing a Floppy Drive
Top bracket screw Drive bracket Floppy drive
Installing a Floppy Drive
Power cable Data cable
Data cable Power cable
CD/DVD Drive
Removing a CD/DVD Drive
Installing a CD/DVD Drive
Drive Alignment screws
Adding a Second CD or DVD Drive
Drive Securing screw
Battery
Replacing the Computer Cover
Battery Battery socket Tab
Removing and Installing Parts
Specifications
Connectors
Connectors Three Connector size Pins
Video
Audio
Power
Connectors PS/2 keyboard and mouse
Information Backup battery
Wattage
Overview
System Setup
System Setup Screens
Entering System Setup
System
System Setup Options
System Password option
Mode setting
To Off, AT, PS/2, EPP, or ECP
COM3
Up from Hibernate or Off
Remotely from Suspend
Disk
Boot Sequence
Option Settings
Changing Boot Sequence for the Current Boot
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
Computer, Keyboard, and Monitor
Cleaning Your Computer
Mouse
Floppy Drive
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
CDs and DVDs
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
Class a Class B
FCC Identification Information
Contacting Dell
Argentina Buenos Aires
Antigua and Barbuda
Aruba
Australia Sydney
Barbados
Bahamas
Belgium Brussels
Bermuda
Chile Santiago
Cayman Islands
Costa Rica
Colombia
Dominica
Denmark Copenhagen Website support.euro.dell.com
Dominican Republic
Ecuador
France Paris Montpellier Website support.euro.dell.com
Home and Small Business
Corporate
Greece Website support.euro.dell.com
100
Grenada
Guatemala
101
India
Ireland Cherrywood Website support.euro.dell.com
Jamaica
102
Korea Seoul
103
Luxembourg Website support.euro.dell.com
104
Macao
Malaysia Penang
105
106
107
Switzerland Geneva Website support.euro.dell.com
108
Taiwan
Thailand
Turks and Caicos Islands
109
Bracknell Website support.euro.dell.com
Uruguay
Business
110
Virgin Islands
Venezuela
Index
111
112
113
Problems network, 28 power
114
USB