Dell 0F2GGFA00, 1546, F2GGF, P02F, P02F001 Solving Problems

40

Solving Problems

This section provides troubleshooting

information for your computer. If you cannot

solve your problem using the following

guidelines, see “Using Support Tools” on

page 47 or “Contacting Dell” on page 69.

Beep Codes

Your computer might emit a series of beeps

during start-up if there are errors or problems.

This series of beeps, called a beep code,

identifies a problem. Write down the beep code

and contact Dell (see “Contacting Dell” on

page 69).

WARNING: Only trained service personnel

should remove the computer cover. See

the Service Manual at support.dell.com/

manuals for advanced service instructions.

NOTE: To replace parts, see the

Service

Manual

at support.dell.com/manuals.

Beep Code Possible Problem

One Possible motherboard failure -

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or

replaced the memory module,

ensure that the memory module

is seated properly.

Three Possible motherboard failure -

Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

Eight Display failure

INSPIRON

Contents

Main Page Page Notes, Cautions, and Warnings August 2009 P/N F2GGF Rev. A00 Contents 3 Setting Up Your Inspiron Laptop. . . . . . . . . .5 Using Your Inspiron Laptop. . . . . . . . . . . . .16 Solving Problems. . . . . . . . . . . . . . . . . . . . .40 Page Setting Up Your Inspiron Laptop Before Setting Up Your Computer Page Page Page Set Up Microsoft Windows Page Page Connect to the Internet (Optional) Setting Up a Wired Connection Setting Up a Wireless Connection Microsoft Windows 7 Setting Up Your Internet Connection Page Page Page Page Page Page Page Page Page Page Page Touch Pad Gestures Scroll Zoom Media Controls System Setup (BIOS) Utility Windows Mobility Center Page Using the Optical Drive Page Page Page Removing and Replacing the Battery Page Software Features Productivity and Communication Entertainment and Multimedia Customizing the Desktop Customizing Your Energy Settings Transferring Information to a New Computer Backing Up Your Data Dell Dock Add a Category Add an Icon Remove a Category or Icon Personalize the Dock Solving Problems Beep Codes Service Manual Network Problems Wireless Connections Wired Connections Power Problems Page Memory Problems Service Manual Lockups and Software Problems Page Page Using Support Tools Dell Support Center System Messages Hardware Troubleshooter Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive Drivers and Utilities If PSA is invoked: If PSA is not invoked: Starting Dell Diagnostics From the Drivers and Utilities Disc Drivers and Utilities Page Restoring Your Operating System System Restore Starting System Restore Undoing the Last System Restore Dell DataSafe Local Backup Page Dell Factory Image Restore Page Operating System Reinstallation Before You Begin Reinstalling Microsoft Windows Page Getting Help Technical Support and Customer Service DellConnect Online Services Dell Support websites Dell Support e-mail addresses Dell Marketing and Sales e-mail addresses Anonymous file transfer protocol (FTP) Automated Order-Status Service Product Information Returning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service Tag Page Contacting Dell If you need to: See: Operating System Finding More Information and Resources If you need to: See: Comprehensive Specifications Basic Specifications Computer Model Computer Information Memory Communications Camera (Optional) Connectors Display Dimensions: Battery Type and dimensions: AC Adapter Dimensions: Temperature range Physical Temperature range: Page Page Information for NOM, or Official Mexican Standard (Only for Mexico) Index A B C D Page P R S V W