If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

Solving Problems

Windows Vista®

1.Click Start Control PanelProgramsUse an older program with this version of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

Windows® 7

1.Click Start

2.In the search box, type Use an older program with this version of Windows and press <Enter>

3.Follow the instructions on the Program Compatibility wizard.

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Dell P02F001, 1546, 0F2GGFA00 setup guide Windows Vista