DellConnect, Technical Support and Customer Service | Dell 1546

When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 67 and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Dell 1546, P02F001, 0F2GGFA00 setup guide DellConnect, Technical Support and Customer Service

Contents

Inspiron Page SETUP GUIDE August 2009 P/N F2GGF Rev. A00 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Enable or Disable Wireless Optional To disable wireless To enable wireless Connect to the Internet Optional Setting Up a Wired Connection Click Start → Connect To Setting Up a Wireless Connection Connect to the Internet window appears Setting Up Your Internet ConnectionClick Start → Control Panel Windows Right Side Features Using Your Inspiron Laptop Using Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Front Side Features Battery charge level Indicator light statusBattery AC adapter MMC+ Using Your Inspiron Laptop Computer Base Features Using Your Inspiron Laptop Scroll Touch Pad Gestures Zoom Media Controls System Setup Bios UtilityWindows Mobility Center Function Key Row, select Function Key or Multimedia Key Play or pause Play the next track or chapter Eject the disc Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing the Desktop Customizing Your Energy Settings Transferring Information to a New Computer Click Set up backupBacking Up Your Data If the User Account Control window appears, click Continue Add a Category Dell DockAdd an Icon Remove a Category or Icon Beep Codes Solving ProblemsBeep Code Possible Problem Power Problems Network ProblemsWireless Connections Wired Connections Solving Problems If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click Applications If a program stops responding Windows Vista If you have other software problems Dell Support Center Using Support ToolsAssistance from Dell Technical About Your System System System Messages Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System Restore Click Undo my last restoration and click Next Dell DataSafe Local BackupUndoing the Last System Restore Restoring Your Operating System Dell Factory Image Restore Restoring Your Operating System Before You Begin Operating System ReinstallationClick Properties→ Device Manager Click the Drivers tab → Roll Back Driver Click Exit if the Install Windows message appears Reinstalling Microsoft Windows Restoring Your Operating System Getting Help DellConnect Technical Support and Customer Service Dell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status Service Returning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service Tag Diagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting Dell If you need to See Finding More Information and Resources Dell Support Center. To launch the Dell If you need to Computer Model Basic SpecificationsComputer Information Memory Communications ConnectorsCamera Optional Display AC Adapter Battery Computer Environment Physical Relative humidity maximum Macrovision Product Notice Appendix Importer Index Index Wired network connection 7 wireless network connection Page Page 0F2GGFA00