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Dell P02F001, 1546, F2GGF Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

Models: P02F F2GGF P02F001 1546 0F2GGFA00

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Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 69).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA will start running the tests.

b.If the PSA completes successfully, the following message is displayed: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Dell P02F001, 1546, 0F2GGFA00 setup guide Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

Contents

Inspiron Page SETUP GUIDE August 2009 P/N F2GGF Rev. A00 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your Computer Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Enable or Disable Wireless Optional To enable wireless To disable wireless Setting Up a Wired Connection Connect to the Internet Optional Setting Up a Wireless Connection Click Start → Connect To Click Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Windows Using Your Inspiron Laptop Right Side Features Using Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Front Side Features Indicator light status Battery charge levelBattery AC adapter MMC+ Using Your Inspiron Laptop Computer Base Features Using Your Inspiron Laptop Touch Pad Gestures Scroll Zoom System Setup Bios Utility Media ControlsWindows Mobility Center Function Key Row, select Function Key or Multimedia Key Play or pause Play the next track or chapter Eject the disc Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing Your Energy Settings Customizing the Desktop Click Set up backup Transferring Information to a New ComputerBacking Up Your Data If the User Account Control window appears, click Continue Dell Dock Add a CategoryAdd an Icon Remove a Category or Icon Beep Code Possible Problem Solving ProblemsBeep Codes Network Problems Power ProblemsWireless Connections Wired Connections Solving Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message If a program stops responding Click Applications Windows Vista If you have other software problems Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System System System Messages Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System Restore Undoing the Last System Restore Dell DataSafe Local BackupClick Undo my last restoration and click Next Restoring Your Operating System Dell Factory Image Restore Restoring Your Operating System Operating System Reinstallation Before You BeginClick Properties→ Device Manager Click the Drivers tab → Roll Back Driver Reinstalling Microsoft Windows Click Exit if the Install Windows message appears Restoring Your Operating System Getting Help Technical Support and Customer Service DellConnect Dell Support websites Online ServicesDell Support e-mail addresses Automated Order-Status Service Product Information Returning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You Call Diagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELL Finding More Information and Resources If you need to See If you need to Dell Support Center. To launch the Dell Basic Specifications Computer ModelComputer Information Memory Connectors CommunicationsCamera Optional Display Battery AC Adapter Physical Computer Environment Relative humidity maximum Appendix Macrovision Product Notice Importer Index Index Wired network connection 7 wireless network connection Page Page 0F2GGFA00