Shaky/Jittery

Wavy picture or fine

Push Auto Adjust button.

Video

movement

Adjust Phase and Clock controls via OSD.

 

 

Perform monitor reset.

 

 

Check environmental factors.

 

 

Relocate and test in another room.

Missing Pixels

LCD screen has spots

Cycle power on-off

 

 

These are pixels that are permanently off and this is a natural defect

 

 

that occurs in LCD technology.

Brightness

Picture too dim or too bright

Perform monitor reset.

Problems

 

Push Auto Adjust button.

 

 

Adjust brightness & contrast controls.

Geometric

Screen not centered correctly

Perform monitor reset on "Position Settings Only".

Distortion

 

Push Auto Adjust button.

 

 

Adjust the centering controls.

 

 

Ensure monitor is in proper video mode.

Horizontal/Vertical

Screen has one or more lines

Perform monitor reset.

Lines

 

Push Auto Adjust button.

 

 

Adjust Phase and Clock controls via OSD.

 

 

Perform monitor self-test feature check and determine if these lines are

 

 

also in self-test mode.

 

 

Check for bent or broken pins.

Sync Problems

Screen is scrambled or

Perform monitor reset.

 

appears torn

Push Auto Adjust button.

 

 

Adjust Phase and Clock controls via OSD.

 

 

Perform monitor self-test feature check to determine if scrambled screen

 

 

appears in self-test mode.

 

 

Check for bent or broken pins.

 

 

Boot up in the "safe mode".

LCD Scratched

Screen has scratches or

Turn monitor off and clean the screen.

 

smudges

For cleaning instruction, see Cleaning Your Monitor.

Safety Related

Visible signs of smoke or

Do not perform any troubleshooting steps.

Issues

sparks

Monitor needs to be replaced.

Intermittent

Monitor malfunctions on and

Ensure monitor is in proper video mode.

Problems

off

Ensure video cable connection to computer and to the flat panel is

 

 

secure.

 

 

Perform monitor reset.

 

 

Perform monitor self-test feature check to determine if the intermittent

 

 

problem occurs in self-test mode.

Image Retention

Faint Shadow from the static

(from a static

image displayed appears on

image)

the screen

Use the Power Management feature to turn off the monitor at all times when not in use. Alternatively, use a dynamically changing screensaver left on the monitor for a long period of time.

In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using this option may take several hours before the image is eliminated.

NOTE: Image Burn-in is not covered by your warranty.

Product Specific Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Screen image is too small

Image is centered on screen, but

 

does not fill entire viewing area.

Perform monitor reset on "All Settings."

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Dell 1708FP appendix Product Specific Problems, Specific Symptoms What YOU Experience Possible Solutions