Shaky/Jittery | Wavy picture or fine | Push Auto Adjust button. |
Video | movement | Adjust Phase and Clock controls via OSD. |
|
| Perform monitor reset. |
|
| Check environmental factors. |
|
| Relocate and test in another room. |
Missing Pixels | LCD screen has spots | Cycle power |
|
| These are pixels that are permanently off and this is a natural defect |
|
| that occurs in LCD technology. |
Brightness | Picture too dim or too bright | Perform monitor reset. |
Problems |
| Push Auto Adjust button. |
|
| Adjust brightness & contrast controls. |
Geometric | Screen not centered correctly | Perform monitor reset on "Position Settings Only". |
Distortion |
| Push Auto Adjust button. |
|
| Adjust the centering controls. |
|
| Ensure monitor is in proper video mode. |
Horizontal/Vertical | Screen has one or more lines | Perform monitor reset. |
Lines |
| Push Auto Adjust button. |
|
| Adjust Phase and Clock controls via OSD. |
|
| Perform monitor |
|
| also in |
|
| Check for bent or broken pins. |
Sync Problems | Screen is scrambled or | Perform monitor reset. |
| appears torn | Push Auto Adjust button. |
|
| Adjust Phase and Clock controls via OSD. |
|
| Perform monitor |
|
| appears in |
|
| Check for bent or broken pins. |
|
| Boot up in the "safe mode". |
LCD Scratched | Screen has scratches or | Turn monitor off and clean the screen. |
| smudges | For cleaning instruction, see Cleaning Your Monitor. |
Safety Related | Visible signs of smoke or | Do not perform any troubleshooting steps. |
Issues | sparks | Monitor needs to be replaced. |
Intermittent | Monitor malfunctions on and | Ensure monitor is in proper video mode. |
Problems | off | Ensure video cable connection to computer and to the flat panel is |
|
| secure. |
|
| Perform monitor reset. |
|
| Perform monitor |
|
| problem occurs in |
Image Retention | Faint Shadow from the static |
(from a static | image displayed appears on |
image) | the screen |
Use the Power Management feature to turn off the monitor at all times when not in use. Alternatively, use a dynamically changing screensaver left on the monitor for a long period of time.
In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using this option may take several hours before the image is eliminated.
NOTE: Image
Product Specific Problems
SPECIFIC SYMPTOMS | WHAT YOU EXPERIENCE | POSSIBLE SOLUTIONS |
Screen image is too small | Image is centered on screen, but |
| does not fill entire viewing area. |
Perform monitor reset on "All Settings."