Cannot adjust the monitor with the buttons on the front panel
OSD does not appear on the screen.
Turn off the monitor, unplug the power cord and then plug back and turn on the monitor.
USB Problems
SPECIFIC SYMPTOMS | WHAT YOU EXPERIENCE | POSSIBLE SOLUTIONS |
USB interface is not working | USB peripherals are not working. | Check that your monitor is turned ON. |
|
| Reconnect the upstream cable to |
|
| your computer. |
|
| Reconnect the USB peripherals |
|
| (downstream connector). |
|
| Switch off and then turn on the monitor |
|
| again. |
High Speed USB 2.0 | High Speed USB 2.0 peripherals working slowly | Check that your computer is USB 2.0 |
interface is slow | or not at all. | capable. |
|
| Verify USB 2.0 source on your computer. |
|
| Reconnect the upstream cable to |
|
| your computer. |
|
| Reconnect the USB peripherals |
|
| (downstream connector). |
Troubleshooting Your Soundbar
COMMON | WHAT YOU |
SYMPTOMS | EXPERIENCE |
No Sound | No power to Soundbar - |
| the power indicator is off. |
| |
| i.e. 1708FP ) |
No Sound | Soundbar has power - |
| power indicator is on. |
Distorted | Computer's sound card is |
Sound | used as the audio source. |
Distorted | Other audio source is |
Sound | used. |
POSSIBLE SOLUTIONS
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor. Confirm that the monitor has power.
If the monitor has no power, see Troubleshooting your monitor for monitor common problem.
Plug the audio
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar
Clean and reseat the audio
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar
Clean and reseat the audio