Dell 1708FP USB Problems, Troubleshooting Your Soundbar, Specific Symptoms, What You Experience

Models: 1708FP

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USB Problems

Cannot adjust the monitor with the buttons on the front panel

OSD does not appear on the screen.

Turn off the monitor, unplug the power cord and then plug back and turn on the monitor.

USB Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

USB interface is not working

USB peripherals are not working.

Check that your monitor is turned ON.

 

 

Reconnect the upstream cable to

 

 

your computer.

 

 

Reconnect the USB peripherals

 

 

(downstream connector).

 

 

Switch off and then turn on the monitor

 

 

again.

High Speed USB 2.0

High Speed USB 2.0 peripherals working slowly

Check that your computer is USB 2.0

interface is slow

or not at all.

capable.

 

 

Verify USB 2.0 source on your computer.

 

 

Reconnect the upstream cable to

 

 

your computer.

 

 

Reconnect the USB peripherals

 

 

(downstream connector).

Troubleshooting Your Soundbar

COMMON

WHAT YOU

SYMPTOMS

EXPERIENCE

No Sound

No power to Soundbar -

 

the power indicator is off.

 

(built-in DC power supply.

 

i.e. 1708FP )

No Sound

Soundbar has power -

 

power indicator is on.

Distorted

Computer's sound card is

Sound

used as the audio source.

Distorted

Other audio source is

Sound

used.

POSSIBLE SOLUTIONS

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is illuminated.

Confirm that the power cable from the Soundbar is plugged into the monitor. Confirm that the monitor has power.

If the monitor has no power, see Troubleshooting your monitor for monitor common problem.

Plug the audio line-in cable into the computer's audio out jack.

Troubleshooting Your Soundbar Set all Windows volume controls to their maximum.

WHAT YOU Play some audio content on the computer (i.e. audio CD, or MP3).

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

EXPERIENCE Clean and reseat the audio line-in plug.

Manual background Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.

Manual background Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Manual background Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

Clean and reseat the audio line-in plug.

Manual background Troubleshoot the computer's sound card.

Manual background Test the Soundbar using another audio source (i.e. portable CD player).

Manual background Clear any obstructions between the Soundbar and the user.

Manual background Confirm that the audio line-in plug is completely inserted into the jack of the audio source.

Decrease the volume of the audio source.

Manual background Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

Clean and reseat the audio line-in plug.

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Dell 1708FP USB Problems, Troubleshooting Your Soundbar, Specific Symptoms, What You Experience, Possible Solutions