Problem

Possible Solution

 

 

 

 

 

 

 

 

Sound

No sound.

Check whether the audio cable is well connected.

 

 

Check if the audio cable is damaged.

 

 

Check whether the input source setting on the amplifier is correct.

 

 

• There is no sound when playback is paused or is under scanning mode or is set

 

 

 

for slow motion.

 

 

 

Press PLAY to resume regular playback.

 

 

• If the audio signal does not come through the DIGITAL OUT jacks, please

 

 

 

check whether related settings (on the System Setup menu) for the digital

 

 

 

audio output are correct.

 

 

 

 

 

The sound from

Check whether the audio cable is well connected.

 

the recorder is not

Check if the audio cable is damaged.

 

presented properly or

 

Make sure the amplifier/receiver or TV is set to the correct input and the

 

is distorted.

 

 

 

volume is switched on.

 

 

If the sound is distorted, try cleaning the cable plugs.

 

 

 

 

Playback

Cannot play back

Check if the disc is required to be finalized.

 

recordings using this

• Discs recorded with copy-once material cannot be played on non-CPRM

 

recorder or other

 

 

compatible players.

 

players

 

 

 

 

 

 

 

 

 

The recorder starts

DVD-Video disc features an auto playback function.

 

playing the disc

 

 

 

automatically.

 

 

 

 

 

 

No playback on DVD

• Check whether there is any recording on the disc.

 

recorder.

Check whether the disc inserted contains playable files.

 

 

 

 

Check whether an unplayable disc is inserted.

 

 

Check whether the way you insert the disc is correct. Insert the disc with the

 

 

 

label side up. If there is no label on the disc, please check with the disc retailer.

 

 

Check whether the disc’s region code is the same as that of the recorder.

 

 

Check whether the parental control function is switched on. If so, you have to

 

 

 

unlock it first. (Default code for the function: 0000)

 

 

• Check whether the cables between TV and DVD recorder are well connected.

 

 

 

 

TV channels

TV channels cannot

Switch the input signal source of the recorder to ‘TV’.

 

be changed.

Check whether the channel scanning process for your TV is completed.

 

 

 

 

 

 

Others

The disc tray does not

Contact your local dealer or local authorized service point.

 

open/close.

 

 

 

 

 

 

 

The recorder fails

Switch the recorder off and switch it on again. If the recorder still does not

 

to respond to any

 

respond to any commands, unplug the power cord, reconnect it and switch the

 

commands.

 

recorder on again. Contact your local dealer or authorized service point, if the

 

 

 

problem remains.

 

 

 

 

Troubleshooting

39

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Philips 7819901511 manual Troubleshooting