| Problem | Possible Solution | |
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Sound | No sound. | • | Check whether the audio cable is well connected. |
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| • | Check if the audio cable is damaged. |
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| • | Check whether the input source setting on the amplifier is correct. |
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| • There is no sound when playback is paused or is under scanning mode or is set | |
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| for slow motion. |
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| Press PLAY to resume regular playback. |
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| • If the audio signal does not come through the DIGITAL OUT jacks, please | |
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| check whether related settings (on the System Setup menu) for the digital |
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| audio output are correct. |
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| The sound from | • | Check whether the audio cable is well connected. |
| the recorder is not | • | Check if the audio cable is damaged. |
| presented properly or | ||
| • | Make sure the amplifier/receiver or TV is set to the correct input and the | |
| is distorted. | ||
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| volume is switched on. |
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| • | If the sound is distorted, try cleaning the cable plugs. |
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Playback | Cannot play back | • | Check if the disc is required to be finalized. |
| recordings using this | • Discs recorded with | |
| recorder or other | ||
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| compatible players. | |
| players |
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| The recorder starts | • | |
| playing the disc |
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| automatically. |
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| No playback on DVD | • Check whether there is any recording on the disc. | |
| recorder. | • | Check whether the disc inserted contains playable files. |
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| • | Check whether an unplayable disc is inserted. |
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| • | Check whether the way you insert the disc is correct. Insert the disc with the |
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| label side up. If there is no label on the disc, please check with the disc retailer. |
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| • | Check whether the disc’s region code is the same as that of the recorder. |
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| • | Check whether the parental control function is switched on. If so, you have to |
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| unlock it first. (Default code for the function: 0000) |
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| • Check whether the cables between TV and DVD recorder are well connected. | |
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TV channels | TV channels cannot | • | Switch the input signal source of the recorder to ‘TV’. |
| be changed. | • | Check whether the channel scanning process for your TV is completed. |
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Others | The disc tray does not | • | Contact your local dealer or local authorized service point. |
| open/close. |
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| The recorder fails | • | Switch the recorder off and switch it on again. If the recorder still does not |
| to respond to any |
| respond to any commands, unplug the power cord, reconnect it and switch the |
| commands. |
| recorder on again. Contact your local dealer or authorized service point, if the |
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| problem remains. |
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Troubleshooting
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