CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printe r off.
2Unplug the printer.
3Check the connection between the option and th e printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Install ed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, sele ct the option. Mac OS 9 users should make sure the printer is set up i n the
Chooser.
Drawers
These are possible solutions. Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1Pull the tray com pletely out.
2Check for paper jams or misfeeds.
3Make sure the guides are aligned against the edges of the paper.
4Insert the tray.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
Memory card
Make sure the memory card is securely connected to the printer system board.
Solving paper feed problemsPaper frequently jams
Try one or more of the following:
CHECK THE PAPER
Troubleshooting
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