CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS

The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.

From Print Properties, change these settings.

Note: This solution applies to Windows users only.

From the Quality menu, change these settings.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
CHECK THE PAPER

Avoid textured paper with rough finishes.

CHECK THE PAPER TYPE SETTING

Ensure that the Paper Type setting matches the paper loaded in the tray.

THE TONER MAY BE LOW

When the toner is low light sequence appears or when the print becomes faded, order a new toner cartridg e.

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89.

Skewed printCHECK THE PAPER GUIDES

Move the guides in the tray to the correct pos itions for the paper size loaded.

CHECK THE PAPER

Make sure you are using pape r that meets the printer specif ications.

Toner fog or background shading appe ars on the page

Try one or more of the following:

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Troubleshooting

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