Product Specific Problems
Universal Serial Bus (USB) Specific Problems
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video
No signal indicator is displayed
lCheck Video Input Selection
¡Composite: Yellow colored RCA jack
¡S-Video: Typically a round 4 pin jack
¡Component: Red, Blue, Green colored RCA jacks
Low Quality DVD
playback
Picture not crisp and some color
distortion
lCheck DVD connection
¡Composite gives good picture
¡S-Video gives better picture
¡Component: Red, Blue, Green colored RCA jacks
Blinking Video
Video is blinking or discontinuous
lCheck DVD connection
¡Composite gives good picture
¡S-Video gives better picture
¡Component: Red, Blue, Green colored RCA jacks
lCheck if DVD player is HDCP compliant.
¡Some non-compliant players may exhibit blinking video and others will display a
raster screen.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not fill entire
viewing area
lPerform monitor reset on "Factory Reset"
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the screen
lTurn the monitor off and unplug the power
cord and then plug back and power on
The monitor will not go into
power saving mode.
No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No S-Video input
signal","NoCompositeinputsignal"or" No
Component input signal " will appear.
lMove mouse or hit any key on the
keyboardonthecomputeroractivate
videoplayer,thenaccesstheOSDtoset
Audio to " off " state.
No Input Signal when user
controls pressed
No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No S-Video input
signal ", " No Composite input signal " or " No
Component input signal " will appear.
lCheck the signal source Make sure the
Computer is not in power saving by moving
mouse or pressing any key on the
keyboard.
lCheck to make sure Video Source to S-
Video, Composite or Component is
powered and playing video media.
lCheck whether the signal cable is plugged
inandseatedproperly.Re-plug the signal
cable if necessary.
lRe-boot the computer or video player.
The monitor will not fill the entire
screen.
The picture can't fill the height or width of the
screen.
lDue to the non-standard formats of DVDs,
the monitor may not show the full screen
pictures.
NOTE: When choosing DVI-D, DisplayPort, HDMI, S-Video,CompositeorComponentvideo,Auto Adjust function is not available.
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
USB peripherals are not working
lCheck that your monitor is powered ON.
lReconnecttheupstreamcabletoyourcomputer.
lReconnecttheUSBperipherals(downstreamconnector).
lSwitch off and then turn on the monitor again.
lReboot the computer.
High Speed USB 2.0 peripherals working slowly or
not at all.
lCheck that your computer is USB 2.0 capable.
lVerify USB 2.0 source on your computer.
lReconnecttheupstreamcabletoyourcomputer.
lReconnecttheUSBperipherals(downstreamconnector).
lReboot the computer.