Troubleshooting |
| 18 | |
Diagnostic Power LED Codes |
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Power LED Light Status | Possible Cause | Troubleshooting Steps | |
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Off | The computer is either | • | |
| turned off or is not | ||
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| cable in the power | |
| receiving power. |
| connector on the back |
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| of the computer and the |
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| electrical outlet. |
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| • If the computer is | |
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| plugged into a power |
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| strip, ensure the power |
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| strip is plugged into an |
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| electrical outlet and is |
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| turned on. Also, bypass |
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| power protection |
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| devices, power strips, |
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| and power extension |
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| cables to verify the |
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| computer turns on |
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| properly. |
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| • | Ensure the electrical |
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| outlet is working by |
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| testing it with another |
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| device, such as a lamp. |
Blinking Amber | Computer fails to complete | • | Remove and then |
| POST or processor failure. | ||
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| reinstall any cards. | |
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| • | Remove and then |
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| reinstall the graphics |
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| card, if applicable. |
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| • Ensure the power cable | |
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| is connected to the |
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| motherboard and |
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| processor. |
Steady Amber | Computer is in standby or | • | Press the power button |
| this is a computer fault |
| to bring the computer |
| error condition, including |
| out of standby mode. |
the power supply. Only the | • Ensure all power cables | |
are securely connected | ||
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| to the system board. |
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