Dell 4100 E-MailProblems, A program stops responding, A solid blue screen appears, Error messages appear, File, . If, e-mail, 1.Press, End the task, Work Offline

Solving Problems: Dell Inspiron 4100

See the software documentation— Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary.

A program stops responding

End the task1.Press .2.If necessary, click Task Manager.3.Select the program that is no longer responding.4.Click End Task.

5.If the computer still does not respond, restart the computer by pressing the power button until the computer turns off. Press the power button again to restart the computer.

A solid blue screen appears

Turn the computer off— If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer turns off. Press the power button again to restart the computer. The solid blue screen appears because you were not able to perform a proper Windows® shutdown. ScanDisk automatically runs during the start-up process. Follow the instructions on the screen.

Error messages appear

Review "Error Messages"— Look up the message and take the appropriate action. See the software documentation.

E-Mail Problems

Ensure that you are connected to the Internet— With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet.

file:///I/SERVICE%20MANUALS/DELL%20MANUALS/LA...0ok/Inspiron/4100/4100_SERVICE_MAN/solving.htm (16 of 32)6/21/2004 1:02:19 AM