Solving Problems: Dell Inspiron 4100

15.Replace the module bay device and any PC Cards you removed.16.Replace the battery.HINT: See "Limited Warranties and Return Policy" in your SolutionsGuide.

If the computer does not start, or if you cannot identify the damaged components, see "Contacting Dell" in the Solutions Guide.

If You Drop or Damage Your Computer

1.Save and close any open files, exit any open programs, and shut down the computer.

2.Disconnect the AC adapter from the computer and from the electrical outlet.3.Remove and reinstall the battery.

4.Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

5.Turn on the computer.

HINT: See "Limited Warranties and Return Policy" in your Solutions

Guide.

If the computer does not start, or if you cannot identify the damaged components, see "Contacting Dell" in the Solutions Guide.

Resolving Other Technical Problems

Go to the Dellsupport website— Go to support.dell.com for help with general usage, installation, and troubleshooting questions.

E-mail Dell— Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e- mail message from Dell within hours.

Call Dell— If you cannot solve your problem using the DellSupport website or e-mail service, see "Contacting Dell" in the Solutions Guide.

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