Dell 9200 Dell Technical Support Policy (U.S. Only), FCC Notice (U.S. Only)

134 Appendix

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the

troubleshooting process and provides for restoration of the operating system, software programs, and

hardware drivers to the original default configuration as shipped from Dell, as well as the verification of

appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-

assisted technical support, online technical support is available at support.dell.com. Additional technical

support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and

peripherals1. Support for third-party software and peripherals is provided by the original manufacturer,

including those purchased and/or installed through Dell Software and Peripherals, Readyware, and

Custom Factory Integration2.

1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support ser-

vice contract purchased with the computer.

2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim-

ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard,

third-party hardware components integrated through CFI for the duration of the computer’s service contract.

Dell-installed software includes the operating system and some of the software programs that are

installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, etc.).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card

accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for

telephonic modems, docking stations/port replicators, networking products, and all associated cabling are

included.

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell

not under the Dell brand (printers, scanners, cameras, games, etc.). Support for all third-party software

and peripherals is provided by the original manufacturer of the product.

FCC Notice (U.S. Only)

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the manufacturer’s instruction manual, may cause interference with radio and television

reception. This equipment has been tested and found to comply with the limits for a Class B digital

device pursuant to Part 15 of the FCC Rules.