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Dell 9200 owner manual Troubleshooting Tools

Models: 9200

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Troubleshooting Tools

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Dell 9200 owner manual Troubleshooting Tools

Contents

Service Tag Diagnostic lightsW . d e l l . c o m s u p p o r t . d e l l . c o m CD or DVD eject button CD or DVD activity lightJune YH242 Contents Cleaning the Computer, Keyboard, and Monitor Program is designed for an earlier Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities100 101104 105107 108135 Finding Information Warranty informationSupport.dell.com Use the Service Tag to When you useUpdates Appropriate for your configuration, providing criticalHow to work with programs and files How to personalize my desktopClick the topic that describes your problem How to reinstall my operating systemFinding Information Setting Up and Using Your Computer Front View of the ComputerVents and any object near the vents Computer. Instead, perform an operating system shutdownBack View of the Computer Back Panel Connectors Green a good connection exists between a 10-Mbps networkComputer Ensure reliable operationConnecting Monitors Surround sound setupConnecting Two Monitors With VGA Connectors One DVI ConnectorTV-OUT connector VGA connector blueConnecting a Television TV Changing the Display SettingsSetting Up a Printer Connecting a USB PrinterFor dual-monitor capable cards with two DVI connectors Printer CableConnecting to the Internet Setting Up Your Internet ConnectionSetting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Network adapter connectorTransferring Information to a New Computer Computer Network cableSetting Up and Using Your Computer Setting Up and Using Your Computer Playing CDs and DVDs Playing a CD or DVDAdjusting the Volume CD player includes the following basic buttonsHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsXD-Picture Card Memory Stick MS/MS Pro Ieee 1394 OptionalSmartMedia SMC MultiMediaCard MMC Power Management Standby ModeHibernate Mode OverviewPower Options Properties Power Schemes TabCleaning Your Computer Cleaning the Computer, Keyboard, and MonitorAdvanced Tab Hibernate TabCleaning the Floppy Drive Cleaning the MouseCleaning CDs and DVDs Setting Up and Using Your Computer Hyper-Threading About Your RAID ConfigurationOptimizing Performance RAID Level 1 Configuration RAID Level 0 ConfigurationSegment Hard drive Configuring Your Computer for RAID Setting Your Computer to RAID-Enabled ModeUsing the Intel RAID Option ROM Utility Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Using the Intel Application AcceleratorDeleting a RAID Volume Creating a RAID Level 0 Configuration Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Dell DataSafe Optional Rebuilding a Degraded RAID Level 1 ConfigurationCreating a Spare Hard Drive Using Intel Viiv Quick Resume Technology QRT Enabling the QRT Feature in System SetupEnabling the QRT Feature in the Operating system Intel Viiv Technology OptionalOptimizing Performance Optimizing Performance Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Keyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsScreen is blank Screen is difficult to read Solving Problems Light Pattern Problem Description Diagnostic LightsTroubleshooting Tools Light Pattern Problem Description Suggested Resolution Identified a faulty module orIf available, install properly working If the problem persists, contact DellFor memory module/connector Placement exist see Memory onInstalled. If the computer starts Memory onDell Diagnostics Option Function Dell Diagnostics Main MenuTab Function What Is a Driver? DriversIdentifying Drivers Windows XPUsing Windows XP Device Driver Rollback Reinstalling DriversManually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring Your Operating System Creating a Restore Point Undoing the Last System RestoreEnabling System Restore Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Removing Dell PC Restore Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerRemoving the Computer Cover Before Working Inside Your ComputerCover release latch Computer cover Power supply System board Inside View of Your ComputerBattery socket Battery Sata Connectors SATA0 Front panel I/O connector Main power connectorFlexBay USB connector Clear Cmos jumper System Board ComponentsConnector MemoryMemory Overview PCI Express x16 cardInstalling Memory Addressing Memory With 4-GB ConfigurationsCrossbar Removing and Installing Parts Cutouts Memory moduleRemoving Memory Cards Installing a PCI CardPCI Cards Release tabs Filler bracket Release tab Fully seated card Not fully seated card Alignment bar Alignment guideRemoving a PCI Card PCI Express Cards Card retention door Release tabs Installing a PCI Express CardFiller bracket Alignment guide Alignment bar Release tab PCI Express x16 card slot PCI Express x1 card PCI Express x1 card slotFully seated card Not fully seated card Release tab Removing a PCI Express Card Release tab Removing and Installing Parts Drive Panels Removing the Drive Panel100 Sliding plate Sliding plate lever101 Removing the Drive-Panel InsertDrive panel Drive-panel insert tab Replacing the Drive-Panel Insert 102Center drive-panel tab Drive panel Drive-panel insertReplacing the Drive Panel Drives103 Hard Drive General Installation Guidelines104 Installing a Hard Drive Power cableRemoving a Hard Drive 105106 Adding a Second Hard Drive 107Removing a Floppy Drive Floppy Drive108 Power cable Floppy drive cable 109110 Installing a Floppy DriveFloppy drive Present on all computers Removing and Installing Parts Media Card ReaderRemoving a Media Card Reader 111112 113 Installing a Media Card ReaderMedia Card Reader CD/DVD Drive 114Removing a CD/DVD Drive CD/DVD drive cable Power cable115 116 Installing a CD/DVD DriveCD/DVD drive CD/DVD drive Power cable 117Replacing the Battery Battery118 Replacing the Computer Cover Battery Tab119 120 Specifications 121Audio 122Expansion Bus 123 ConnectorsDrives Power 124Controls and Lights Product Information GuideSystem Setup Entering System Setup125 EnvironmentalSystem Setup Screens 126System Setup Options 127128 Video129 Increase in data transfer rates130 Boot SequenceFrom Suspend Changing Boot Sequence for the Current Boot Option Settings131 Changing Boot Sequence for Future Boots Clearing Forgotten Passwords132 Clearing Cmos Settings 133Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyFCC Notice U.S. Only Definition of Third-Party Software and PeripheralsContacting Dell 135136 137 138 139 140 141 142 143 144 145 146 147 148 149 Called from within Singapore or Malaysia only 150Website support.ap.dell.com 151 152 153 Printers, and Projectors for Relationship 154155 156 157 Glossary158 159 160 161 162 NIC See network adapter163 164 165 166 Index Index 167168 Index Index 169 USB 170 Index