Contents
4
Lockups and Software
Problems . . . . . . . . . . . . . . 47
Dell Technical Update Service. . . 49
Dell Support Center . . . . . . . . . . 49
Reinstalling Software . . . . . . . 51
Drivers . . . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . 51
Reinstalling Drivers and
Utilities . . . . . . . . . . . . . . . 51
Restoring Your Operating System . . 54
Using Microsoft® Windows®
System Restore. . . . . . . . . . . 54
Using the Operating System
Media. . . . . . . . . . . . . . . . 55
Finding Information . . . . . . . . 59
Getting Help . . . . . . . . . . . . . 63
Obtaining Assistance. . . . . . . . . 63
Technical Support and Customer
Service . . . . . . . . . . . . . . . 64
Online Services . . . . . . . . . . . 64
AutoTech Service. . . . . . . . . . 65
Automated Order-Status
Service . . . . . . . . . . . . . . . 66
Problems With Your Order. . . . . . 66
Product Information . . . . . . . . . 66
Returning Items for Warranty
Repair or Credit . . . . . . . . . . . . 66
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