Dell A840, A860

Getting Help

book.book Page 70 Thursday, September 25, 2008 2:38 PM

Contents

Main Notes, Notices, and Cautions book.book Page 2 Thursday, September 25, 2008 2:38 PM Macrovision Product Notice _________________ Contents Page Page Page About Your Computer Front View Right View KEYBOARD STATUS LIGHTS AC ADAPTER CONNECTOR Attaches an Left View 3-IN-1 MEDIA CARD READER Provides IEEE 1394A CONNECTOR Connects USB CONNECTORS Page Battery Removal Page Page Quick Setup Page Connecting to the Internet Setting Up Your Internet Connection Microsoft Windows Vista Operating System Transferring Information to a New Computer Page Specifications Page Page Page Page Page Page Page Page Page Page Page Troubleshooting Error Messages AUXILIARY DEVICE FAILURE The touch CACHE DISABLED DUE TO FAILURE The OPTICAL DRIVE CONTROLLER FAILURE Page HARD-DISK DRIVE CONFIGURATION HARD-DISK DRIVE CONTROLLER FAILURE 0 HARD-DISK DRIVE FAILURE The hard HARD-DISK DRIVE READ FAILURE The I NSERT BOOTABLE MEDIA Page Page NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY OPERATING SYSTEM NOT FOUND OPTIONAL ROM BAD CHECKSUM The A REQUIRED .DLL FILE WAS NOT S ECTOR NOT FOUND Page System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Dell Drivers and Utilities Media Troubleshooting Tips Power Problems IF THE POWER LIGHT IS OFF The IF THE POWER LIGHT IS BLUE AND THE IF THE POWER LIGHT IS BLINKING IF THE POWER LIGHT IS STEADY E LIMINATE INTERFERENCE Memory Problems IF YOU RECEIVE AN INSUFFICIENT MEMORY IF YOU EXPERIENCE OTHER MEMORY Lockups and Software Problems The computer does not start up ENSURE THAT THE POWER CABLE IS The computer stops responding T URN THE COMPUTER OFF A program stops responding END THE PROGRAM A program crashes repeatedly CHECK THE SOFTWARE A program is designed for an earlier Microsoft Windows operating system Dell Support Center Page Reinstalling Software Drivers Identifying Drivers Reinstalling Drivers and Utilities Using the Drivers and Utilities Media Manually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System Restore Starting System Restore Undoing the Last System Restore Using the Operating System Media Before you Begin Reinstalling Windows Page Finding Information Page Page Page Getting Help Obtaining Assistance Technical Support and Customer Service Online Services AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Page Contacting Dell Page Index B C D E F I L M N O P R S T U V W