Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

One of the nodes

The node-to-node

Check the network cabling. Ensure

takes a long time to

network has failed due

that the node-to-node interconnection

join the cluster.

to a cabling or

and the public network are connected

or

hardware failure.

to the correct NICs.

 

 

One of the nodes

One or more nodes

Configure the Internet Connection

may have the Internet

Firewall to allow communications that

fail to join

Connection Firewall

are required by the Microsoft® Cluster

the cluster.

enabled, blocking

Service (MSCS) and the clustered

 

 

Remote Procedure

applications or services.

 

Call (RPC)

See Microsoft Knowledge Base article

 

communications

 

KB883398 at the Microsoft Support

 

between the nodes.

 

website at support.microsoft.com for

 

 

 

 

more information.

 

Long delays in

Verify that the nodes can communicate

 

node-to-node

with each other by running the ping

 

communications may

command from each node to the other

 

be normal.

node. Try both the host name and IP

 

 

address when using the ping

 

 

command.

56

Troubleshooting

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Dell CX4 manual Troubleshooting