Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

Attempts to

The Cluster Service

Verify that the Cluster Service is

connect to a cluster

has not been started.

running and that a cluster has been

using Cluster

A cluster has not been

formed. Use the Event Viewer and look

Administrator fail.

formed on the system. for the following events logged by the

 

The system has just

Cluster Service:

 

Microsoft Cluster Service

 

been booted and

 

successfully formed a

 

services are still

 

cluster on this node.

 

starting.

 

or

 

 

 

 

Microsoft Cluster Service

 

 

successfully joined

 

 

the cluster.

 

 

If these events do not appear in Event

 

 

Viewer, see the Microsoft Cluster

 

 

Service Administrator’s Guide for

 

 

instructions on setting up the cluster

 

 

on your system and starting the

 

 

Cluster Service.

 

The cluster network

Configure the Internet Connection

 

name is not

Firewall to allow communications that

 

responding on the

are required by MSCS and the

 

network because the

clustered applications or services.

 

Internet Connection

See Microsoft Knowledge Base article

 

Firewall is enabled on

 

KB883398 at the Microsoft Support

 

one or more nodes.

website at support.microsoft.com for

 

 

more information.

Troubleshooting

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