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Advanced Troubleshooting

Dell™ Dimension™ 3100/E310 Service Manual

Dell Diagnostics

System Lights

Diagnostic Lights

Beep Codes

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The ResourceCD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the Dell Dimension ResourceCD.

Starting the Dell Diagnostics From Your Hard Drive

1.Turn on (or restart) your computer.

a. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

b.Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the ResourceCD.

Starting the Dell Diagnostics From the ResourceCD

1.Insert the ResourceCD.

2.Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

3.When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4.Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5.Type 1 to start the ResourceCD menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.When the Dell Diagnostics Main Menu appears, select the test you want to run.

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Dell 3100, E310 specifications Advanced Troubleshooting, When to Use the Dell Diagnostics

3100, E310 specifications

The Dell E310 and E3100 series printers stand out in the modern printing landscape, catering primarily to small to medium-sized businesses as well as home office environments. With their blend of advanced features, robust performance, and user-friendly design, these printers have garnered positive attention for meeting a variety of printing needs.

One of the main features of the Dell E310 and E3100 series is their high-speed printing capability. With print speeds reaching up to 33 pages per minute (ppm), these devices enable users to handle large print jobs efficiently, significantly reducing wait times. This makes them ideal for workgroups that require quick turnaround on documents. Additionally, they support automatic duplex printing, allowing users to print on both sides of the paper without manually flipping it, thus saving time and reducing paper consumption.

In terms of print quality, the E310 and E3100 series deliver exceptional results with a resolution of up to 1200 x 1200 dpi. This sharp resolution ensures that text documents are crisp and clear, while graphics and images print with impressive detail. The toner cartridges used in these printers are designed to provide high yield, which not only enhances productivity but also lowers the cost per page, making them a cost-effective choice for businesses.

Both models come equipped with a user-friendly control panel that includes an LCD screen for easy navigation. This allows users to access various functions such as print settings, network configurations, and maintenance options without needing extensive technical knowledge. Furthermore, these printers support a range of connectivity options including USB and Ethernet, enabling seamless integration into existing office networks.

Another key characteristic of the Dell E310 and E3100 series is their compact design. These printers are space-efficient, making them suitable for offices with limited workspace. Their modular design allows for easy upgrades and maintenance, ensuring longevity and adaptability as business needs evolve.

Both models are also compatible with various operating systems, including Windows and macOS, facilitating easy integration into diverse IT environments. The E310 and E3100 series are designed with energy efficiency in mind, often featuring energy-saving modes that help reduce electricity consumption, thereby supporting environmentally friendly practices in the workplace.

Overall, the Dell E310 and E3100 series printers provide a strong combination of speed, quality, and efficiency, making them an attractive option for businesses looking to streamline their printing processes without sacrificing performance.