Dell ISCSI manual Problem Probable Cause Corrective Action, Support.microsoft.com

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Troubleshooting

The following section describes general cluster problems you may encounter and the probable causes and solutions for each problem.

Problem	Probable Cause	Corrective Action
The nodes cannot access the storage	The storage system is not cabled	Ensure that the cables are connected
system, or the cluster software is not	properly to the nodes or the cabling	properly from the node to the storage
functioning with the storage system.	between the storage components is	system. For more information, see
	incorrect.	Cabling Your Cluster for Public and
		Private Networks.

	One of the cables is faulty.
	Volumes are not assigned to the
	hosts.
One of the nodes takes a long time to	The node-to-node network has failed
join the cluster.	due to a cabling or hardware failure.
Or
One of the nodes fail to join the
cluster.

Replace the faulty cable.

Verify that all volumes are assigned to the hosts.

•Check the network cabling and verify that the multi- initiator check box is selected.

•Ensure that the node-to-node interconnection and the public network are connected to the correct NICs.

	Long delays in node-to-node		• Verify that the nodes can
	communications may be normal.
				communicate with each other
				by running the ping command
				from each node to the other
				node.
			• Try both the host name and IP
				address when using the ping
				command.
	One or more nodes may have the		•	Configure the Internet
	Internet Connection Firewall enabled,
				Connection Firewall to allow
	blocking Remote Procedure Call (RPC)			communications that are
	communications between the nodes.			required by the Microsoft
				Cluster Service (MSCS) and
				the clustered applications or
				services.
			• For more information, see the
				article KB883398 at
				support.microsoft.com.
Attempts to connect to a cluster using	•	The Cluster Service has not	•	Verify that the Cluster Service
Cluster Administrator fail.		been started.		is running and that a cluster
	• A cluster has not been formed			has been formed.
		on the system.

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