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Dell KH934 owner manual 100

Models: KH934

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Running the System Diagnostics

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Dell KH934 owner manual 100

Contents

Dell PowerEdge SC440 Systems W . d e l l . c o m s u p p o r t . d e l l . c o mJune KH934 Contents Memory Module Installation Guidelines Addressing Memory With 4-GB Configurations MicrosoftPanel Assembly Service Only Parts Procedure System Board Service Only Parts ProcedureTroubleshooting System Cooling Problems Returning Items for Warranty Repair or Credit 109 101103 104Contents Other Information You May Need About Your SystemAccessing System Features During Startup Diagnostics onInformation Ctrl+SFront-Panel Features and Indicators Diagnostic Lights on Immediately after the power button is pressedReplaced Back-Panel Features and Indicators Connecting External DevicesSystem Setup Program on NIC Indicator CodesYellow Mbps connection Orange Green About Your System Diagnostic Lights Power Supply IndicatorsSystem Messages Fan assembly is not installed Replace the battery. SeeSystem was opened Information only. To reset the chassis Setup Program onSystem encountered a problem While trying to configure a PCIeFor the same error Expansion cardProcessor or hard drive Ensure that nothing is blocking See Microprocessor onDiskette or hard-drive controller Cannot send data to the associatedBe faulty or improperly seated See Troubleshooting a Diskette Drive onFaulty Cable might be looseRunning the System Diagnostics on Insert a bootable diskette or CDFrom a nonbootable diskette or CD ConfigurationTroubleshooting System Memory on Appears again, see TroubleshootingBoot device Enter the System Setup programSetup program, the operating system Malfunctioning Running the System Diagnostics onInsert a diskette that has a bootable Restore system resources. If so, try91. If the problem persists, see ConfiguredFaulty diskette drive or hard drive Getting Help onSystem clock MalfunctioningDiskette drive or hard drive Diskette drive cannot readDiagnostics Messages Alert MessagesEntering the System Setup Program Navigating the System Setup ProgramDuring System Setup Responding to Error MessagesSystem Setup Options Exiting the System Setup ProgramMain Screen Express Service Code, and Asset Tag System Options Description System InfoProcessor Info TechnologyDiskette drive default Internal defaultDimm socket PCI InfoOn default Disables the ability to boot from a USB deviceDevices regardless of the No Boot setting Integrated port is configured at 3E8h with IRQ4Security Options Description Unlock Setup PasswordAdmin Password Not Set default System Password Not Set defaultOn-Silent default Execute DisableLast default Set Low Power Mode to OffMaintenance Options Description Service Tag Setup programDisabled Load DefaultsPassword Features Using the System PasswordUsing the System Setup Program Using the Admin Password Press Enter to continue. The setting remains SetDisabling a Forgotten Password See Disabling a Forgotten Password onInstalling System Components Recommended ToolsInside the System Processor cooling fanOpening the System Closing the SystemFront Drive Bezel Removing the Front Drive BezelReplacing the Front Drive Bezel Removing an Insert on the Front Drive BezelReplacing an Insert on the Front Drive Bezel Diskette DriveRemoving the Diskette Drive Installing a Diskette Drive Drive P7 Connector FloppyInstalling Diskette Drive Shoulder Screws Optical and Tape Drives Removing an Optical or Tape DriveIDE connector on system board Installing an Optical or Tape Drive Installing Optical or Tape Drive Shoulder Screws Hard Drives Hard Drive Installation GuidelinesRemoving a Hard Drive Installing a Hard Drive Drive bay10. Installing a Hard Drive in a Drive Bracket Hard drive Sata data cable to hard drive Auxled connector Card Power cable to hard driveExpansion Cards Removing an Expansion CardInstalling an Expansion Card Alignment guide Filler bracketMemory SAS Controller Expansion CardMemory Module Upgrade Kits Memory Module Installation GuidelinesMemory Configuration Guidelines Total Memory 512 MB NoneInstalling a Memory Module Removing a Memory ModuleMemory module socket ejectors Microprocessor Removing the ProcessorProcessor cooling fan Installing System Components Release lever Replacing the Processor Cooling FansRemoving the Cooling Fans Cpucage Removing the System Battery System BatteryReplacing the Cooling Fans Installing the System Battery Power Supply Removing the Power SupplyInstalling the Power Supply Cable clampChassis Intrusion Switch Removing the Chassis Intrusion SwitchInstalling the Chassis Intrusion Switch Bezel Service Only Parts Procedure Removing the BezelPanel Assembly Service Only Parts Procedure Replacing the BezelRemoving the I/O Panel Assembly Screw on the I/O panel Installing System ComponentsReplacing the I/O Panel Assembly System Board Service Only Parts ProcedureRemoving the System Board Screws Installing System Components Installing the System Board Start-Up Routine Safety First-For You and Your SystemChecking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting the KeyboardTroubleshooting the Mouse Monitor is not working properlyTroubleshooting a Serial Port Troubleshooting Basic I/O ProblemsTroubleshooting a USB Device Troubleshooting a NIC NIC cannot communicate with networkTroubleshooting a Wet System Troubleshooting a Damaged SystemLiquid spilled on the system Excessive humidity System was dropped or damagedTroubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting Power SupplyPower-supply fault indicator is blinking amber Troubleshooting System Memory Troubleshooting a FanAction Troubleshooting a Diskette Drive Error message indicates a diskette drive problemTroubleshooting an Optical Drive Troubleshooting a Hard Drive Troubleshooting an IDE Tape DriveAction Troubleshooting Your System Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards Action Troubleshooting the Microprocessor Troubleshooting Your System System Diagnostics Features Using Dell PowerEdge DiagnosticsRunning the System Diagnostics When to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test OptionsSelecting Diagnostics Options Selecting Devices for TestingViewing Information and Results 100 System Board Jumpers Jumpers and Connectors101 Boot Configuration settings in Nvram are cleared at nextSystem boot 102System Board Connectors 103Disabling a Forgotten Password 105 106 Online Services Obtaining Assistance107 Getting HelpAutoTech Service Automated Order-Status ServiceSupport Service Electronic Quote Service109 Before You Call 111 Contacting Dell 112113 Website support.ap.dell.comCountry Code General Support 13DELL-133355 City Code Mail la-techsupport@dell.com General Support Getting Help114 General Support Toll-free115 116 Mail la-techsupport@dell.com General Support 01-800-915-4755General Support calling from Guayaquil 1173355 118 Mail la-techsupport@dell.com General Support 800-6132119 120 121 122 Technical Support servers123 Mail krsupport@dell.com124 125 126 Fax 21 424 01127 128 129 International Access Code Country Code City Code 130Mail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907131 132 133 Amperes AC Alternating currentBTU British thermal unit Celsius134 Cm Centimeters Cmos Complementary metal-oxide semiconductor135 Fahrenheit136 LVD Low voltage differential Meters MA Milliamperes137 138 System diskette See bootable disketteTCP/IP Transmission Control Protocol/Internet Protocol 139 Volts VAC Volts alternating current VDC Volts direct current140 Error messages, 27 systems management 141Dimm sockets IndexPost 143 Index