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Dell KH934 Panel Assembly Service Only Parts Procedure, System Board Service Only Parts Procedure

Models: KH934

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Cooling Fans	65
Removing the Cooling Fans	65
Replacing the Cooling Fans	67
System Battery	67
Removing the System Battery	67
Installing the System Battery	68
Power Supply	69
Removing the Power Supply	69
Installing the Power Supply	70
Chassis Intrusion Switch	71
Removing the Chassis Intrusion Switch	71
Installing the Chassis Intrusion Switch	72
Bezel (Service Only Parts Procedure)	73
Removing the Bezel	73
Replacing the Bezel	74
I/O Panel Assembly (Service Only Parts Procedure)	74
Removing the I/O Panel Assembly	75
Replacing the I/O Panel Assembly	76
System Board (Service Only Parts Procedure)	76
Removing the System Board	76
Installing the System Board	78

4 Troubleshooting Your System	79
Safety First—For You and Your System	79
Start-Up Routine	79
Checking the Equipment	79
Troubleshooting IRQ Assignment Conflicts	80
Troubleshooting External Connections	80
Troubleshooting the Video Subsystem	81
Troubleshooting the Keyboard	81
Troubleshooting the Mouse	81
Troubleshooting Basic I/O Problems	82
Troubleshooting a Serial Port	82
Troubleshooting a USB Device	82

Contents

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Dell KH934 owner manual Panel Assembly Service Only Parts Procedure, System Board Service Only Parts Procedure

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge SC440 SystemsJune KH934 Contents Addressing Memory With 4-GB Configurations Microsoft Memory Module Installation GuidelinesSystem Board Service Only Parts Procedure Panel Assembly Service Only Parts ProcedureTroubleshooting System Cooling Problems 101 Returning Items for Warranty Repair or Credit 109103 104Contents About Your System Other Information You May NeedDiagnostics on Accessing System Features During StartupInformation Ctrl+SFront-Panel Features and Indicators Replaced Immediately after the power button is pressedDiagnostic Lights on Connecting External Devices Back-Panel Features and IndicatorsYellow Mbps connection Orange Green About Your System NIC Indicator CodesSystem Setup Program on Power Supply Indicators Diagnostic LightsSystem Messages Replace the battery. See Fan assembly is not installedSystem was opened Information only. To reset the chassis Setup Program onWhile trying to configure a PCIe System encountered a problemFor the same error Expansion cardSee Microprocessor on Processor or hard drive Ensure that nothing is blockingDiskette or hard-drive controller Cannot send data to the associatedSee Troubleshooting a Diskette Drive on Be faulty or improperly seatedFaulty Cable might be looseInsert a bootable diskette or CD Running the System Diagnostics onFrom a nonbootable diskette or CD ConfigurationAppears again, see Troubleshooting Troubleshooting System Memory onBoot device Enter the System Setup programMalfunctioning Running the System Diagnostics on Setup program, the operating systemInsert a diskette that has a bootable Restore system resources. If so, tryConfigured 91. If the problem persists, seeFaulty diskette drive or hard drive Getting Help onMalfunctioning System clockDiskette drive or hard drive Diskette drive cannot readAlert Messages Diagnostics MessagesNavigating the System Setup Program Entering the System Setup ProgramDuring System Setup Responding to Error MessagesMain Screen Exiting the System Setup ProgramSystem Setup Options System Options Description System Info Express Service Code, and Asset TagProcessor Info TechnologyInternal default Diskette drive defaultDimm socket PCI InfoDisables the ability to boot from a USB device On defaultDevices regardless of the No Boot setting Integrated port is configured at 3E8h with IRQ4Password Security Options Description Unlock SetupAdmin Password Not Set default System Password Not Set defaultExecute Disable On-Silent defaultLast default Set Low Power Mode to OffSetup program Maintenance Options Description Service TagDisabled Load DefaultsUsing the System Password Password FeaturesUsing the System Setup Program Press Enter to continue. The setting remains Set Using the Admin PasswordSee Disabling a Forgotten Password on Disabling a Forgotten PasswordRecommended Tools Installing System ComponentsProcessor cooling fan Inside the SystemClosing the System Opening the SystemRemoving the Front Drive Bezel Front Drive BezelRemoving an Insert on the Front Drive Bezel Replacing the Front Drive BezelRemoving the Diskette Drive Diskette DriveReplacing an Insert on the Front Drive Bezel Drive P7 Connector Floppy Installing a Diskette DriveInstalling Diskette Drive Shoulder Screws Removing an Optical or Tape Drive Optical and Tape DrivesIDE connector on system board Installing an Optical or Tape Drive Installing Optical or Tape Drive Shoulder Screws Removing a Hard Drive Hard Drive Installation GuidelinesHard Drives Drive bay Installing a Hard Drive10. Installing a Hard Drive in a Drive Bracket Hard drive Sata data cable to hard drive Card Power cable to hard drive Auxled connectorRemoving an Expansion Card Expansion CardsAlignment guide Filler bracket Installing an Expansion CardSAS Controller Expansion Card MemoryMemory Module Installation Guidelines Memory Module Upgrade KitsMemory Configuration Guidelines Total Memory 512 MB NoneRemoving a Memory Module Installing a Memory ModuleMemory module socket ejectors Removing the Processor MicroprocessorProcessor cooling fan Installing System Components Release lever Removing the Cooling Fans Cooling FansReplacing the Processor Cpucage Replacing the Cooling Fans System BatteryRemoving the System Battery Installing the System Battery Removing the Power Supply Power SupplyCable clamp Installing the Power SupplyRemoving the Chassis Intrusion Switch Chassis Intrusion SwitchInstalling the Chassis Intrusion Switch Removing the Bezel Bezel Service Only Parts ProcedureReplacing the Bezel Panel Assembly Service Only Parts ProcedureScrew on the I/O panel Installing System Components Removing the I/O Panel AssemblyRemoving the System Board System Board Service Only Parts ProcedureReplacing the I/O Panel Assembly Screws Installing System Components Installing the System Board Checking the Equipment Safety First-For You and Your SystemStart-Up Routine Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsTroubleshooting the Keyboard Troubleshooting the Video SubsystemTroubleshooting the Mouse Monitor is not working properlyTroubleshooting a USB Device Troubleshooting Basic I/O ProblemsTroubleshooting a Serial Port NIC cannot communicate with network Troubleshooting a NICTroubleshooting a Damaged System Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damagedTroubleshooting the System Battery Power-supply fault indicator is blinking amber Troubleshooting Power SupplyTroubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System MemoryAction Error message indicates a diskette drive problem Troubleshooting a Diskette DriveTroubleshooting an Optical Drive Action Troubleshooting Your System Troubleshooting an IDE Tape DriveTroubleshooting a Hard Drive Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards Action Troubleshooting the Microprocessor Troubleshooting Your System Running the System Diagnostics Using Dell PowerEdge DiagnosticsSystem Diagnostics Features Running the System Diagnostics When to Use the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test OptionsViewing Information and Results Selecting Devices for TestingSelecting Diagnostics Options 100 101 Jumpers and ConnectorsSystem Board Jumpers Configuration settings in Nvram are cleared at next BootSystem boot 102103 System Board ConnectorsDisabling a Forgotten Password 105 106 Obtaining Assistance Online Services107 Getting HelpAutomated Order-Status Service AutoTech ServiceSupport Service Electronic Quote Service109 Before You Call 111 112 Contacting DellWebsite support.ap.dell.com 113Country Code General Support 13DELL-133355 City Code Mail la-techsupport@dell.com General Support Getting HelpGeneral Support Toll-free 114115 Mail la-techsupport@dell.com General Support 01-800-915-4755 1163355 117General Support calling from Guayaquil Mail la-techsupport@dell.com General Support 800-6132 118119 120 121 Technical Support servers 122Mail krsupport@dell.com 123124 125 Fax 21 424 01 126127 128 129 130 International Access Code Country Code City CodeMail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907131 132 Amperes AC Alternating current 133BTU British thermal unit CelsiusCm Centimeters Cmos Complementary metal-oxide semiconductor 134Fahrenheit 135LVD Low voltage differential Meters MA Milliamperes 136137 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette138 Volts VAC Volts alternating current VDC Volts direct current 139140 141 Error messages, 27 systems managementDimm sockets IndexPost 143 Index