20 Quick Reference Guide
SCAN THE COMPUTER FOR SPYWARE If you are experiencing slow computer performance, you frequently receive
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an
upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for
the keyword spyware.
RUN THE DELL DIAGNOSTICS See "Dell Diagnostics" on page15. If all tests run successfully, the error condition
is related to a software problem.