Dell N3010, NHPXD, P10S Solving Problems

41

This section provides troubleshooting

information for your computer. If you cannot

solve your problem using the following

guidelines, see “Using Support Tools” on

page 47 or “Contacting Dell” on page 69.

WARNING: Only trained service

personnel should remove the computer

cover. See the

Service Manual

at

support.dell.com/manuals for advanced

service instructions.

Beep Codes

Your computer might emit a series of beeps during

start-up if there are errors or problems. This

series of beeps, called a beep code, identifies a

problem. Write down the beep code and contact

Dell (see “Contacting Dell” on page 69).

NOTE: To replace parts, see the

Service

Manual

at support.dell.com.

Beep Code Possible Problem

One Possible system board failure —

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or

replaced the memory module,

ensure that the memory module

is seated properly.

Three Possible system board failure —

Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

Eight Display failure

Solving Problems

INSPIRON

Contents

Main Page Page Notes, Cautions, and Warnings April 2010 P/N NHPXD Rev. A01 Contents 3 Setting Up Your Inspiron Laptop. . . . . . . . . .5 Using Your Inspiron Laptop. . . . . . . . . . . . .20 Solving Problems. . . . . . . . . . . . . . . . . . . . .41 Page Setting Up Your Inspiron Laptop Before Setting Up Your Computer Page Page Page Set Up the Operating System Set Up Microsoft Windows Set Up Ubuntu Create System Recovery Media (Recommended) Operating System Page Page Page Set Up Wireless Display (Optional) Page Page Connect to the Internet (Optional) Setting Up a Wired Connection Setting Up a Wireless Connection Windows 7 Setting Up Your Internet Connection Windows 7 Page Page Page Page Front View Features Page Status Lights and Indicators Battery Status Light Power Button Light/Power Indicator Light Page Page Touch Pad Gestures Scroll Flick Zoom Rotate Multimedia Control Keys System Setup (BIOS) Utility Windows Mobility Center Page Page Page Removing and Replacing the Battery Page Software Features FastAccess Facial Recognition Productivity and Communication Entertainment and Multimedia Dell DataSafe Online Backup Dell Dock Add a Category Add an Icon Remove a Category or Icon Personalize the Dock Solving Problems Service Manual Beep Codes Service Manual Network Problems Wireless Connections Wired Connections Power Problems Page Memory Problems Service Manual Lockups and Software Problems Windows 7 Page Using Support Tools Dell Support Center My Dell Downloads System Messages Page Hardware Troubleshooter Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive Drivers and Utilities If PSA is invoked: If PSA is not invoked: Starting Dell Diagnostics From the Drivers and Utilities Disc Page Restoring Your Operating System System Restore Starting System Restore Undoing the Last System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Starting Dell Factory Image Restore Page Dell Technology Guide Getting Help Technical Support and Customer Service DellConnect Online Services Dell Support websites Dell Support e-mail addresses Dell Marketing and Sales e-mail addresses Anonymous file transfer protocol (FTP) Automated Order-Status Service Product Information Returning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service Tag Page Contacting Dell Finding More Information and Resources If you need to: See: Dell Technology Guide Page Computer Model Processor System Chipset Memory Specifications Memory Service Manual Connectors Media Card Reader Communications Video Audio Camera Display Dell Technology Guide Keyboard Touch Pad Battery AC Adapter Physical Computer Environment Page Information for NOM, or Official Mexican Standard (Only for Mexico) Index Page S T V W