DellConnect, Technical Support and Customer Service | Dell P10S

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 67 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Dell P10S, NHPXD, N3010 setup guide DellConnect, Technical Support and Customer Service

Contents

Inspiron Page SETUP GUIDE April 2010 P/N Nhpxd Rev. A01 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Set Up Wireless Display Optional Setting Up Your Inspiron Laptop Connect the External Optical Drive Optional Setting Up a Wireless Connection Setting Up a Wired ConnectionConnect to the Internet Optional Click Start → Connect To Click Start → Control Panel Setting Up Your Internet Connection Connect to the Internet window appears Right View Features Using Your Inspiron Laptop Using Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Back View Features Battery Status Light Status Lights and Indicators Indicator light status Computer states Power Button Light/Power Indicator Light Computer Base and Keyboard Features Using Your Inspiron Laptop Scroll Touch Pad Gestures Zoom Multimedia Control Keys System Setup Bios UtilityWindows Mobility Center Function Key Row, select Function Key or Multimedia Key Using Your Inspiron Laptop Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch FastAccess Facial Recognition Software FeaturesStart → Programs → FastAccess Productivity and Communication Entertainment and Multimedia Dell DataSafe Online Backup Add a Category Dell DockAdd an Icon Remove a Category or Icon Beep Codes Solving ProblemsBeep Code Possible Problem Power Problems Network ProblemsWireless Connections Wired Connections If the problem persists, contact Dell see Contacting Dell on If you receive an insufficient memory message Memory ProblemsIf a program stops responding Click Applications To run the Program Compatibility Wizard Windows Vista Solving Problems Dell Support Center Using Support ToolsAbout Your System System Tab at support.dell.com System Messages My Dell Downloads Using Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard Drive If PSA is not invoked Remove the Drivers and Utilities disc Option Use Restoring Your Operating System Starting System Restore System Restore Undoing the Last System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup Basic Select Repair Your Computer Upgrading to Dell DataSafe Local Backup ProfessionalClick Upgrade Now System Recovery Media Starting Dell Factory Image Restore Dell Factory Image Restore System Recovery Options window appears Getting Help DellConnect Technical Support and Customer Service Dell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status Service Returning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service Tag Diagnostic Checklist Contacting Dell If you need to See Finding More Information and Resources See If you need to Computer Model SpecificationsProcessor System Chipset Media Card Reader Connectors Audio CommunicationsVideo Keyboard CameraDisplay AC Adapter BatteryTouch Pad Physical Storage To 95% Computer Environment Macrovision Product Notice Appendix Importer Index Index Index Page Page 0NHPXDA01