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Solving Problems
Network Problems

Wireless Connections

If the wireless network connection is lost
The wireless router is offline or wireless has
been disabled on the computer.
Ensure that wireless is enabled on your •
computer (see “Enable or Disable Wireless”
on page 12).
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Re-establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 17).
Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.

Wired Connections

If the wired network connection is lost — The
cable is loose or damaged.
Check the cable to ensure it is plugged in and
not damaged.
Power Problems
If the power indicator light is off — The
computer is either turned off, in hibernate mode,
or is not receiving power.
Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.
Reseat the AC adapter cable into both the •
power connector on the computer and the
electrical outlet.
If the AC adapter is plugged into a power •
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on.