Dell M1710, PP05XB Memory Problems, Network Problems, General, Mobile Broadband Network

R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 89. If all tests run successfully, the error condition is related to a software problem.

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory. See "Memory" on page 121.

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory. See "Memory" on page 121.

•Run the Dell Diagnostics. See "Dell Diagnostics" on page 89.

I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —

•Reseat the memory modules (see "Memory" on page 121) to ensure that your computer is successfully communicating with the memory.

•Ensure that you are following the memory installation guidelines. See "Memory" on page 121.

•Run the Dell Diagnostics. See "Dell Diagnostics" on page 89.

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

General

C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector.

C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light indicates that no network

communication exists. Replace the network cable.

R E S T A R T T H E C O M P U T E R A N D L O G O N T O T H E N E T W O R K A G A I N

C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

Mobile Broadband Network

NOTE: The Dell Mobile Broadband Card Utility user’s guide is located under Help and Support. You can also download the user’s guide from support.dell.com.

Troubleshooting

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