Manuals / Dell / Computer Equipment / Personal Computer

Dell M1710, PP05XB owner manual Contacting Dell, 155, Toll-free

Models: M1710 PP05XB

1 190

Download 190 pages 25.53 Kb

Page 155

Contacting Dell

To contact Dell electronically, you can access the following websites:

•www.dell.com

•support.dell.com (support)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call will be routed appropriately.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Anguilla	General Support	toll-free: 800-335-0031

Antigua and Barbuda	General Support	1-800-805-5924

Argentina (Buenos Aires)	Website: www.dell.com.ar
International Access Code: 00	E-mail: us_latin_services@dell.com
Country Code: 54	E-mail for desktop and portable computers:
City Code: 11	la-techsupport@dell.com
City Code: 11	E-mail for servers and EMC® storage products:
	E-mail for servers and EMC® storage products:
	la_enterprise@dell.com
	Customer Care	toll-free: 0-800-444-0730
	Technical Support	toll-free: 0-800-444-0733
	Technical Support Services	toll-free: 0-800-444-0724
	Sales	0-810-444-3355

Aruba	General Support	toll-free: 800-1578

Contacting Dell

155

Image 155

Dell M1710, PP05XB owner manual Contacting Dell, 155, Toll-free

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell XPS M1710Abbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Wireless Networking and Bluetooth WirelessConfiguring Power Management Settings Composite Video and S/PDIF Digital Audio Using CDs, DVDs, and Other MultimediaWhat You Need to Establish a Wlan Connection Physically Connecting to a Network or Broadband Modem101 Starting the Dell Diagnostics From Your Hard DriveDouble-Clicking the Dell Support Icon 100104 Ensuring Sufficient Power for Your Computer 106Using Microsoft Windows XP System Restore 113 Before Working Inside Your Computer 118 Contents121 Internal Card With Bluetooth Wireless Technology 133Returning Items for Warranty Repair or Credit 147 119152 149150 151My device documentation Warranty informationFinding Information Drivers for my computerSetup Diagram How to use Windows XP Enter your Service Tag or product modelConfiguration Software upgrades and troubleshooting hintsVaries based on Microsoft Windows System Restore MicrosoftEarlier operating state without affecting data files Your operating systemTour of Your Computer Determining Your Computer’s ConfigurationTour of Your Computer Front View Tour of Your Computer Tour of Your Computer Lights located above the keyboard indicate the following Left Side View Right Side View D I O C O N N E C T O R S Back View Connect USB devices, such as a mouse, keyboard, or printer D E O C O N N E C T O R Bottom View Tour of Your Computer Tour of Your Computer Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Transferring Information to a New ComputerTransfer Data to the New Computer Prepare the New Computer for the File TransferCopy Data From the Old Computer Next Printer Cable Setting Up a PrinterConnecting a USB Printer Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSetting Up Your Computer Using the Display Using the DisplayAdjusting Brightness Switching the Video ImageDisplay Setting Display ResolutionUnder Pick a category, click Appearance and Themes Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad CD or DVD Tray BatteryKey Combinations System FunctionsMicrosoft Windows Logo Key Functions Power ManagementFeatures on Speaker FunctionsCustomizing the Touch Pad Touch PadUsing a Battery Using a BatteryBattery Performance Charge Gauge Checking the Battery ChargeDell QuickSet Battery Meter Microsoft Windows Power MeterStandby Mode Conserving Battery PowerPower Management Modes Low-Battery WarningTo enter standby mode To remove the battery Configuring Power Management SettingsCharging the Battery Replacing the BatteryStoring a Battery Dell QuickSet Features Dell QuickSet FeaturesDell QuickSet Features Playing CDs or DVDs Using CDs, DVDs, and Other MultimediaUsing CDs, DVDs, and Other Multimedia Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Media Type Read Write Rewritable Helpful TipsIf the Computer Is Off or in Hibernate Mode Using Dell Media Experience and Dell MediaDirectIf the Computer Is On or in Standby Mode Dell MediaDirect and Dell Media Experience Help Connecting Your Computer to a TV or Audio DevicePage Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Enabling S/PDIF in the Windows Audio Driver Setting Up the Cyberlink CL HeadphonesClick the DVD Audio Setting icon Headphones optionClick Advanced CL Headphone optionVideo Controller ExpressCards Using CardsInstalling an ExpressCard Using CardsTo install an ExpressCard Removing an ExpressCard or Blank Media Memory Cards Installing a Media Memory CardPress the card in to release and remove the card To install a media memory cardRemoving a Media Memory Card Smart Cards Installing a Smart CardSmart card slot ExpressCard slot Using Cards Setting Up a Home and Office Network Setting Up a Home and Office NetworkPhysically Connecting to a Network or Broadband Modem What You Need to Establish a Wlan Connection Network Setup WizardWireless Local Area Network Wlan Checking Your Wireless Network CardPoint to Connect To, and then click Show all connections Setting Up a New WlanConnecting a Wireless Router and a Broadband Modem Start Button and Connect To OptionConnecting to a Wireless Local Area Network Under Pick a Help topic, click Dell User and System Guides Determining the Wireless Network Device ManagerCompleting the Connection to the Wlan To set up a Mobile Broadband network connection, you need Mobile Broadband or Wireless Wide Area NetworkEnabling/Disabling the Wireless Network Card Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkInternet Connection Firewall Click the Start button, point to All Programs→ Dell WirelessSecuring Your Computer PasswordsSecuring Your Computer Security Cable LockIf Your Computer Is Lost or Stolen Computer Tracking SoftwareWhen to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell DiagnosticsInsert the Drivers and Utilities CD Tab Function Dell Diagnostics Main MenuOption Function Dell Support Utility Accessing the Dell Support UtilityClick Dell Support and point to Dell Support Settings Double-Clicking the Dell Support Icon Drive ProblemsCD and DVD Drive Problems Clicking the Dell Support IconClick Properties Mail, Modem, and Internet ProblemsHard Drive Problems If You Hear an Unfamiliar Scraping or Grinding SoundAttachments Error Messages Troubleshooting Click Add or Remove Programs Device manufacturer Ieee 1394 Device ProblemsClick Printers and Other Hardware Unexpected Characters Keyboard ProblemsExternal Keyboard Problems Program Stops Responding or Crashes Repeatedly Lockups and Software ProblemsComputer Does Not Start Up Computer Stops Responding102 Dell MediaDirect ProblemsOther Software Problems MediaDirect screen to access HelpMobile Broadband Network Memory ProblemsNetwork Problems GeneralIcon on the Windows ExpressCard ProblemsWindows taskbar. Ensure that the card is listed 104 105 Power Problems106 Printer ProblemsEnsuring Sufficient Power for Your Computer Docking Power ConsiderationsNo Sound From External Speakers Scanner ProblemsSound and Speaker Problems No Sound From Integrated SpeakersNo Sound From Headphones Touch Pad or Mouse ProblemsIf the Display Is Difficult to Read Video and Display ProblemsIf the Display Is Blank Identifying Drivers What Is a Driver?Drivers If Only Part of the Display is Readable111 Reinstalling Drivers and UtilitiesTo start the Hardware Troubleshooter Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Infrared devices113 Using Microsoft Windows XP System RestoreYou can restore your operating system in the following ways Restoring Your Operating SystemClick the System Restore tab Using the Operating System CDClick Performance and Maintenance 115 116 Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools118 Before Working Inside Your Computer119 Hard Drive120 To replace the hard drive121 MemoryReturning a Hard Drive to Dell 122 123 124 Modem125 126 Mini-Card127 128 129 Hinge Cover130 Keyboard131 Coin-Cell Battery132 Optical Drive133 Internal Card With Bluetooth Wireless Technology134 135 Traveling With Your ComputerIdentifying Your Computer Packing the Computer136 Travel TipsTraveling by Air 137 SpecificationsIn-1 Media Memory card Reader Ports and Connectors138 Memory139 140 141 Environmental 142AC Adapter PhysicalOperating Storage 143144 145 Online ServicesGetting Help Obtaining AssistanceSupport Service AutoTech ServiceAutomated Order-Status Service 147 Problems With Your OrderBefore You Call 148 Diagnostics ChecklistAppendix Using the System Setup ProgramViewing the System Setup Screens System Setup Screen150 Commonly Used OptionsCDs and DVDs Cleaning Your ComputerComputer, Keyboard, and Display Touch PadFCC Class B FCC Notices U.S. Only153 Definition of Dell-Installed Software and PeripheralsMacrovision Product Notice Dell Technical Support Policy U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting Dell Contacting Dell155 Toll-free156 604 633 1570800 90 51 481980-9-15-3978 158592 818 159 160 161 162 163 164 165 166 011 706 16702 5441 011 709168 Toll-free 1800 006 169Toll-free 1800 0060 Toll-free 1800 060001344 860 1700870 366 01344 3738001-3605 171172 Glossary Glossary173 174 175 176 177 NIC See network adapter 178179 180 181 182 183 184 Computer crashes Index185 CardBus technology media memory cardsFloppy drive connecting to a USB Display settings for a TV enabling in Windows XP187 Index 189 Device Driver Rollback, 111 enabling display settings for a190