E N S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S

C A N N O T C O N N E C T — The Dell Mobile Broadband Card must be activated on the network in order to connect. Once the Dell Mobile Broadband Card Utility has been launched, position the mouse over the icon in the taskbar to read the status of the connection. If the status indicates the mobile broadband card is not activated, see "Activate your Mobile Broadband card" on page 92 for more information. If problems persist, contact your Mobile Broadband service carrier for details on your plan.

C H E C K Y O U R M O B I L E B R O A D B A N D N E T W O R K S E R V I C E — Contact your Mobile Broadband service carrier to verify coverage plan and supported services.

C H E C K T H E S T A T U S I N T H E D E L L M O B I L E B R O A D B A N D C A R D U T I L I T Y — Click the

icon on the Windows

desktop to launch the utility. Check the status in the main window:

 

•No card detected – Restart the computer and launch the utility again.

•Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.

•Searching – The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband network. If the searching state persists, ensure that the signal strength is adequate.

•No service – The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network. Ensure that the signal strength is adequate. Restart the Dell wireless utility or contact your Mobile Broadband network provider.

•Check your Mobile Broadband Network Service – Contact your Mobile Broadband network service provider to verify coverage plan and supported services.

A C T I V A T E Y O U R M O B I L E B R O A D B A N D C A R D — Before you connect to the Internet, you must activate the Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center (click Start→ Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.

PC Card Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

C H E C K T H E C A R D — Ensure that the card is properly inserted into the connector.

— Double-click the Safely Remove Hardware icon

in the Windows taskbar. Ensure that the card is listed.

I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D C A R D — Contact Dell (see "Obtaining Assistance" on page 149).

I F Y O U H A V E P R O B L E M S W I T H A C A R D N O T P R O V I D E D B Y D E L L — Contact the card manufacturer.

92

Troubleshooting

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Image 92
Dell PP24L manual PC Card Problems, Icon on the Windows
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PP24L specifications

The Dell PP24L, also known as the Dell Latitude E6430, is a robust and reliable laptop that has been designed primarily for business professionals and frequent travelers. This laptop combines functionality with durability, making it an ideal choice for those who require a dependable workhorse that can withstand daily use.

One of the standout features of the Dell PP24L is its solid build quality. It utilizes a magnesium alloy chassis and a brushed aluminum lid, which not only provide a premium feel but also enhance durability. The laptop has passed various military-grade tests, ensuring it can withstand harsh conditions like high temperatures, vibrations, and humidity.

In terms of performance, the PP24L is equipped with Intel’s third-generation Core processors, offering a range of options from i3 to i7. This ensures that users can select the right balance of power and efficiency for their tasks, whether it's basic document editing or demanding applications. The laptop supports up to 16GB of RAM, allowing for seamless multitasking and improved performance for more intensive applications.

The Dell PP24L also features a 14-inch display with an option for HD (1366 x 768) or HD+ (1600 x 900) resolution. The anti-glare screen is designed to reduce reflections, making it easier to work in various lighting conditions, a significant advantage for professionals who often find themselves in different environments.

Connectivity is another area where the Dell PP24L shines. It offers a range of ports, including USB 3.0, USB 2.0, HDMI, and a VGA port, as well as an optional ExpressCard slot and Smart Card reader for enhanced security features. This wide range of ports ensures that users can connect to various devices and peripherals without needing additional dongles or adapters.

Battery life is critical for mobile professionals, and the Dell PP24L does not disappoint in this aspect. It can be configured with different battery options, including a 6-cell or a high-capacity 9-cell battery, providing the flexibility needed for extensive use without the need for constant recharging.

In conclusion, the Dell PP24L is a versatile and durable laptop that meets the needs of business professionals and frequent travelers. With its solid build quality, powerful performance options, excellent connectivity, and long battery life, it continues to be a preferred choice for those seeking reliability in their computing devices.
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