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Dell PP24L manual Reinstalling Drivers and Utilities

Models: PP24L

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NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a "!") on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 108).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Installing Drivers in the Correct Order

Microsoft Windows XP (with service pack 2 and later) does not require a system driver installation order. However, the following order preference works best.

NOTE: The list below is a general overview of Dell desktop and portable systems. Actual system configurations may vary.

•Desktop System Software (DSS) or Notebook System Software (NSS) - A compilation of critical Microsoft updates.

•Intel Chipset - Helps Windows control system board components and controllers.

•Video Card - Enhances video performance.

•Network Interface Card (NIC) - Enables and enhances the network controller.

•Sound Card - Enables and enhances the audio controller.

•Modem - Enables and enhances the modem.

•Wireless Network Card - Enables and enhances the wireless network controller.

•BlueTooth® Module - Enables and enhances the Bluetooth controller.

•PCMCIA/Smartcard controller - Enables and enhances the PCMCIA/SmartCard controller.

•Touch Pad/Track Stick/Pointer - Enhances the pointing device features.

•Other - Other devices and peripherals such as printers and digital cameras that are connected to the computer.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

Microsoft Windows XP

1Click Start→ My Computer→ Properties→ Hardware→ Device Manager.

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Reinstalling Software

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Dell PP24L manual Reinstalling Drivers and Utilities

Contents

User’s Guide Dell Latitude D630/D630cModel PP24L Notes, Notices, and Cautions AugustP/N HN566 Contents 3 Transferring Information to a New ComputerHibernate Mode Setting Up a Network in the Microsoft Windows XP Operating System Setting Up a Network in the Microsoft Windows Vista Operating SystemSetting Up a New WLAN Using a Wireless Router and a Broadband Modem Using a Primary or System Password Using the Security Management SoftwareContents Activating the Security Management SoftwareStarting the Dell Diagnostics from the Drivers and Utilities Media If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray12 Intel Active Management Technology Microsoft Windows XP Travel Tips Finding Information Drivers and Utilities MediaQuick Reference Guide Service Tag and Express Service Code Microsoft Windows License LabelThese labels are located on your computer Dell Support Website - support.dell.com To download Notebook System Software2 Select Drivers & Downloads and click Go Dell Support UtilityHow to reinstall my operating system Systems Management Administrator’s GuideFor more information on Dell QuickSet, see Dell QuickSet on page Dell QuickSet HelpAbout Your Computer Front ViewTurns on when the computer reads or writes data Off The battery is adequately charged or the computer is turned off Left Side View Attach headphones or speakers to the connector Right Side View Back View USB C O N N E C T O R SN E T W O R K C O N N E C T O R RJ Connect the telephone line to the modem connector Page Bottom View About Your Computer About Your Computer Transferring Information to a New Computer Microsoft Windows XP3 Under What do you want to do?, click Transfer files and settings 1 Click Start→ Files and Settings Transfer Wizard3 On the Which computer is this? screen, click New Computer→ Next Microsoft Windows Vista Easy Transfer Cable for Windows Vista8 Select Close You are prompted to restart the computer 9 Select Yes The computer reboots and the transfer is complete Transferring Information to a New ComputerTransferring Information to a New Computer Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge GaugeConserving Battery Power Low-Battery WarningPower Management Modes Standby and Sleep ModeHibernate Mode Configuring Power Management Settings Charging the BatteryAccessing Power Options Properties Replacing the Battery Storing a BatteryBattery Errors Using a Battery Using the Keyboard BatteryNumeric Keypad Key CombinationsPower Management Display FunctionsMicrosoft Windows Logo Key Functions Power Options Properties window see Accessing PowerTouch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track StickUsing the Display Adjusting BrightnessUsing the Ambient Light Sensor Switching the Video Image Setting Display Resolution and Refresh Rate1 ambient light sensor Dual Independent Display Mode Swapping Primary and Secondary Displays Setting Up and Using Networks Connecting a Network or Broadband Modem CableSetting Up a Network in the Microsoft Windows XP Operating System Setting Up a Network in the Microsoft Windows Vista Operating System Wireless Local Area NetworkChecking Your Wireless Network Card What You Need to Establish a WLAN ConnectionSetting Up a New WLAN Using a Wireless Router and a Broadband Modem Connecting to a WLAN 1 Click Start→ Connect To→ Manage wireless networks Mobile Broadband or Wireless Wide Area Network What You Need to Establish a Mobile Broadband Network ConnectionChecking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband CardDell Wi-Fi Catcher Network Locator Microsoft Windows FirewallUsing Multimedia Playing MediaCopying Media How to Copy Media Using Blank MediaHelpful Tips Adjusting the Volume Adjusting the PictureMicrosoft Windows XP Operating System 2 Under Personalization, click Adjust Screen Resolution Microsoft Windows Vista Operating SystemUsing Cards Card TypesPC Cards ExpressCardsInstalling a PC Card or ExpressCard Extended CardsPC Card Removing a Card or Blank ExpressCardsUsing Cards Securing Your Computer Security Cable LockSmart Card Installing a Smart Card About Smart Cards1 gold contact pad 2 smart card topPasswords About PasswordsUsing a Primary or System Password Using an Administrator Password Using a Hard Drive PasswordEnabling the TPM Feature Trusted Platform Module TPMSecurity Management Software Using the Security Management Software Computer Tracking SoftwareIf Your Computer Is Lost or Stolen Activating the Security Management SoftwareIf the computer belongs to a company, notify the security office of the company Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad MouseFloppy Drive CDs and DVDsTroubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics from the Drivers and Utilities Media Dell Diagnostics Main Menu Accessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Drive Problems Media drive problemsDouble-Clicking the Dell Support Icon E-Mail, Modem, and Internet Problems Hard drive problemsIf you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound2 Click Printers and Other Hardware 3 Click Phone and Modem Options Error Messages H A R D - D I S K D R I V E F A I L U R E - The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive see Hard drive problems on page 82, and boot the computer from media. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics see Dell Diagnostics on page 2 Click Add or Remove Programs IEEE 1394 Device Problems 2 Click Printers and Other HardwareKeyboard Problems External Keyboard problemsLockups and Software Problems Unexpected charactersThe computer does not start up The computer stops respondingMemory Problems Other software problemsA solid blue screen appears Network Problems Wireless Local Area Network WLANMobile Broadband Wireless Wide Area Network GeneralPC Card Problems Power Problems Printer Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations Scanner Problems Sound and Speaker ProblemsNo sound from integrated speakers Touch Pad or Mouse Problems No sound from headphonesNo sound from external speakers Video and Display Problems If the display is blankIf the display is difficult to read If only part of the display is readable Intel Active Management Technology Out-of-Band Management Unsupported AMT Features Intel Active Management Technology System Setup Program Viewing the System Setup ScreensSystem Setup Screens OverviewChanging the Boot Sequence Commonly Used OptionsChanging Printer Modes Changing COM PortsSystem Setup Program Reinstalling Software What Is a Driver?Drivers Identifying DriversReinstalling Drivers and Utilities 1 Click the Windows Vista start button, , and right-click Computer Using the Hardware Troubleshooter Tool Microsoft Windows XPUsing Microsoft Windows System Restore Restoring Your Operating SystemMicrosoft Windows Vista Using the Operating System Media Dell Operating System media Dell Drivers and Utilities media Reinstalling Software Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your Computer2 Turn off your computer see Turning Off Your Computer on page Hinge Cover Keyboard1 Follow the instructions in Before You Begin on page Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Memory 1 Follow the procedures in Before You Begin on page 2 memory module captive screw 4 Ground yourself and install the new memory module Wireless Local Area Network WLAN Card 2 antenna cablesa Disconnect the WLAN card from any attached cables Mobile Broadband Card 2 antenna cable connectorsAdding and Replacing Parts a Disconnect the Mobile Broadband card from any attached cables1 Mobile Broadband card 2 antenna cablesc Slide and lift the Mobile Broadband card out of its connector Subscriber Identity Module SIM Card 1 Remove the battery see Replacing the Battery on pageHard Drive 1 Follow the procedures in Before You Begin on pageTo replace the hard drive in the hard drive bay 2 Remove the hard drive screws on the bottom of the computer Media Bay FCM Flash Cache ModuleRemoving Media Bay Devices metal securing brackets 1 FCM card Dell QuickSet Dell QuickSet Traveling With Your Computer Identifying Your ComputerPacking the Computer Travel TipsTraveling by Air Specifications 32 KB per instruction, 32 KB data cache perIntel GM965 Express chipset for integrated standard D-Dock connector for devices such w w w . d e l l . c o m s u p p o r t . d e l l . c o m10/100/1000 Ethernet LAN on system board Display protrudes 0.5 mm higher than surrounding Battery continued Charge time approximate UPEK TCS3 TouchStrip strip sensor with 148 Specifications w w w . d e l l . c o m s u p p o r t . d e l l . c o mTechnical Support and Customer Service Getting HelpObtaining Assistance Online Services DellConnectProblems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationReturning Items for Warranty Repair or Credit Before You CallDiagnostics Checklist Name Date Address Phone number Contacting Dell Getting Help Getting Help Appendix FCC Notice U.S. OnlyFCC Class B Macrovision Product Notice Glossary Page Page Page Page Page Page SDRAM - synchronous dynamic random-access memory