Troubleshooting Your System 101
Troubleshooting the Mouse
Problem
• System message indicates a problem with the mouse.
• Mouse is not functioning properly.
Action
1
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 117.
If the test fails, continue to the next step.
2
Examine the mouse and its cable for signs of damage.
3
Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See "Getting Help" on
page127.
If the problem is not resolved, see "Getting Help" on page127.
Troubleshooting Basic I/O Functions
Problem
• Error message indicates a problem with a serial port.
• Device connected to a serial port is not operating properly.
Action
1
Enter the System Setup program and ensure that the serial port is enabled.
See "Using the System Setup Program" on page35.
2
If the problem is confined to a particular application, see the application
documentation for specific port configuration requirements that the
program may require.
3
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 117.
If the tests run successfully but the problem persists, see "Troubleshooting
a Serial I/O Device" on page 102.
book.book Page 101 Thursday, August 30, 2007 3:30 PM