8Contents
System Diagnostics Testing Options . . . . . . . . . . 119
Using the Custom Test Options . . . . . . . . . . . . . 119
Selecting Devices for Testing . . . . . . . . . . . 120
Selecting Diagnostics Options . . . . . . . . . . . 120
Viewing Information and Results. . . . . . . . . . 120
6 Jumpers and Connectors . . . . . . . . . . . 121
System Board Jumpers . . . . . . . . . . . . . . . . . 121
System Board Connectors . . . . . . . . . . . . . . . . 122
Riser Card Connectors. . . . . . . . . . . . . . . . . . 124
Disabling a Forgotten Password . . . . . . . . . . . . 125
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 127
Obtaining Assistance . . . . . . . . . . . . . . . . . . 127
Online Services . . . . . . . . . . . . . . . . . . . 128
Automated Order-Status Service . . . . . . . . . 129
Support Service . . . . . . . . . . . . . . . . . . 129
Dell Enterprise Training and Certification . . . . . . . 129
Problems With Your Order. . . . . . . . . . . . . . . . 129
Product Information . . . . . . . . . . . . . . . . . . . 129
Returning Items for Warranty Repair or Credit . . . . . 130
Before You Call . . . . . . . . . . . . . . . . . . . . . 131
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 133
book.book Page 8 Thursday, August 30, 2007 3:30 PM