Dell R200 - page 147

Getting Help 147

Honduras Online Support

www.dell.com/hn

la-techsupport@dell.com

Technical Support,

Customer Service, Sales

toll free: 800-0123-866-686-

9848

or EEUU (512) 723-0020

Hong Kong

International Access

Code: 001

Country Code: 852

Online Support

support.ap.dell.com

support.ap.dell.com/contactus

Technical Support – XPS

computers only

00852-34166923

Technical Support –

Dimension and Inspiron

00852-29693188

Technical Support –

OptiPlex, Latitude, and

Dell Precision

00852-29693191

Technical Support –

Servers and Storage

00852-29693196

Technical Support –

Projectors, PDAs, Switches,

Routers, etc.

00852-34160906

Customer Service

00852-34160910

Large Corporate Accounts

00852-34160907

Global Customer Programs

00852-34160908

Medium Business Division

00852-34160912

Home and Small Business

Division

00852-29693105

Country (City)

International Access

Code Country Code

City Code

Service Type Area Codes,

Local Numbers, and

Toll-Free Numbers

Web and E-mail Address

book.book Page 147 Thursday, August 30, 2007 3:30 PM

Contents

Main Notes, Notices, and Cautions ____________________ Contents 1 About Your System . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program . . . . . . 35 3 Installing System Components . . . . . . . . 51 Page 4 Troubleshooting Your System . . . . . . . . . 97 5 Running the System Diagnostics . . . . . 117 6 Jumpers and Connectors . . . . . . . . . . . 121 7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 127 Page Page About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators Page Page Page Back-Panel Features and Indicators Connecting External Devices NIC Indicator Codes System Messages 20 Page Page start address end address Page Page Page Page Page Diagnostics Indicator Codes = yellow = green = off 30 = yellow = green = off System Beep Codes Page Page Warning Messages Diagnostics Messages Alert Messages Using the System Setup Program Entering the System Setup Program Responding to Error Messages Using the System Setup Program System Setup Options Main Screen Page Page Memory Information Screen CPU Information Screen 40 SATA Configuration Screen Integrated Devices Screen 42 Console Redirection Screen System Security Screen Exit Screen System and Setup Password Features Using the System Password Page Page Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options Installing System Components Recommended Tools Inside the System Page Opening and Closing the System Removing the Bezel Installing the Bezel Opening the System Closing the System Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud System Battery Replacing the System Battery Page Optical Drive Removing the Optical Drive Installing the Optical Drive Configuring the Boot Drive Hard Drives Removing a Hard Drive Page Page Page Installing a Hard Drive Installing a SAS Controller Card Fan Assembly Removing the Fan Assembly Installing the Fan Assembly Optional PCI Fan Assembly Removing the PCI Fan Assembly Installing the PCI Fan Assembly Power Supply Removing the Power Supply Page Installing the Power Supply Expansion Cards Installing an Expansion Card Page Page Removing an Expansion Card Riser Card Removing the Riser Card Installing the Riser Card System Memory Memory Module Installation Guidelines Installing Memory Modules Page Removing Memory Modules Processor Replacing the Processor Page Page Page Control Panel Assembly (Service-Only Procedure) Removing the Control Panel Assembly Installing the Control Panel Assembly System Board (Service-Only Procedure) Removing the System Board Assembly Page Page Installing the System Board Assembly Page Page Troubleshooting Your System Safety FirstFor You and Your System Start-Up Routine Checking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Responding to a Systems Management Software Alert Message Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting the Power Supply Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Page Troubleshooting an Optical Drive Troubleshooting a Hard Drive Page Troubleshooting Expansion Cards Troubleshooting the Microprocessor Page Page Running the System Diagnostics Using Dell PowerEdge Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics From the Utility Partition From Removable Bootable Media System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Jumpers and Connectors System Board Jumpers System Board Connectors Page Riser Card Connectors Disabling a Forgotten Password Page Getting Help Obtaining Assistance Online Services Automated Order-Status Service Support Service Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Page Contacting Dell Page NOTE: Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 160 NOTE: Page Page Page Page Glossary 166 Page Page Page Page Page Page Page Page Page Page Index A B C D E F H I J K M N O R S T U V W