108 Troubleshooting Your System

Troubleshooting a Fan

Problem
• System-status indicator is amber.
• Systems management software issues a fan-related error message.
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer and protecting against
electrostatic discharge.
1
Run the appropriate diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page117.
2
Open the system. See "Opening the System" on page 54.
3
Ensure that the faulty fan's power cable is firmly attached to the fan power
connector. See "Fan Assembly" on page68.
NOTE: Wait 30 seconds for the system to recognize the fan and determine
whether it is working properly.
4
If the problem is not resolved, install a new fan. See "Fan Assembly" on
page68.
If the replacement fan is working properly, close the system. See "Closing
the System" on page55.
If the replacement fan does not operate, see "Getting Help" on page127.
Troubleshooting System Memory
Problem
• Faulty memory module.
• Faulty system board.
• Diagnostic indicator code indicates a problem with system memory.
book.book Page 108 Thursday, August 30, 2007 3:30 PM