Dell A03, R610 - page 168

168 Getting Help

Contents

Main Notes, Cautions, and Warnings Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 57 3 Installing System Components . . . . . . . . 77 Page Page 4 Troubleshooting Your System . . . . . . . . 141 5 Running the System Diagnostics. . . . . . 159 6 Jumpers and Connectors . . . . . . . . . . . 163 Page About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. 12 Front-Panel Features and Indicators NOTE: LCD Panel Features Home Screen Setup Menu View Menu Hard-Drive Indicator Patterns for RAID 18 NOTE: Back-Panel Features and Indicators Figure1-4 shows the controls, indicators, and connectors located on the system's back panel. Page Power Indicator Codes Page LCD Status Messages Viewing Status Messages Removing LCD Status Messages 24 Page Page Page Page Page Page Page Page Page Page Page Page System Messages System messages appear on the screen to notify you of a possible problem with the system. Page Page Page Page Page Page 44 address address, address MEMTEST lane failure detected on Page Page Page Page geometry: count: and geometry: and rank count: Page Page n <message> Warning Messages Diagnostics Messages Alert Messages Other Information You May Need Page Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error Messages Using the System Setup Program Navigation Keys System Setup Options Main Screen Page Memory Settings Screen Processor Settings Screen SATA Settings Screen 62 NOTE: Boot Settings Screen NOTE: 64 Integrated Devices Screen NOTE: PCI IRQ Assignments Screen Serial Communication Screen NOTE: Embedded Server Management Screen Power Management Screen Page 68 System Security Screen NOTE: Exit Screen Entering the UEFI Boot Manager Using the UEFI Boot Manager Navigation Keys UEFI Boot Manager Screen UEFI Boot Settings Screen NOTE: System Utilities Screen System and Setup Password Features Using the System Password Page Using the Setup Password Page iDRAC Configuration Utility Entering the iDRAC Configuration Utility Installing System Components Recommended Tools Inside the System Removing and Replacing the Optional Front Bezel Information Tag Removing the Information Tag Replacing the Information Tag Opening and Closing the System Opening the System Closing the System Hard Drives Removing a Drive Blank Installing a Hard-Drive Blank Removing a Hot-Swap Hard Drive Installing a Hot-Swap Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrier Page Power Supplies Removing a Power Supply Installing a Power Supply Removing the Power Supply Blank Installing the Power Supply Blank Expansion Cards Expansion Card Installation Guidelines Installing an Expansion Card Page Removing an Expansion Card Expansion-Card Risers Removing an Expansion-Card Riser Page Page Replacing an Expansion-Card Riser Internal SD Module Installing the Internal SD Module Page Removing the Internal SD Module Card Internal SD Flash Card Installing an Internal SD Flash Card Removing an Internal SD Flash Card Internal USB Memory Key Internal USB Cable Removing the Internal USB Cable Installing the Internal USB Cable VFlash Media Installing a VFlash Media Card Removing a VFlash Media Card iDRAC6 Enterprise Card (Optional) Installing an iDRAC6 Enterprise Card Removing an iDRAC6 Enterprise Card NIC Hardware Key Cooling Fans Removing a Cooling Fan Replacing a Cooling Fan Removing the Fan Assembly Replacing the Fan Assembly Removing the Plastic Fan Guide Replacing the Plastic Fan Guide Optical Drive Removing an Optical Drive Installing an Optical Drive Integrated Storage Controller Card Removing the Integrated Storage Controller Card Installing the Integrated Storage Controller Card Page RAID Battery Removing a RAID Battery Installing a RAID Battery Removing the PERC 6/I Battery Cable Installing the PERC 6/I Battery Cable System Memory General Memory Module Installation Guidelines Mode-Specific Guidelines 118 Page 120 Installing Memory Modules 1 Open the system. See "Opening the System." 3 Locate the memory module sockets. See Figure6-1. 4 Page Removing Memory Modules Processors Removing a Processor Page Page Installing a Processor Page System Battery Replacing the System Battery Page Control Panel Assembly Removing the Control Panel Display Module Page Installing the Control Panel Display Module Removing the Control Panel Board Installing the Control Panel Board SAS Backplane Removing the SAS Backplane Page Page Installing a SAS Backplane System Board Removing the System Board Page Page Installing the System Board Page Page Troubleshooting Your System Safety FirstFor You and Your System Troubleshooting System Startup Failure Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Page Troubleshooting an Internal SD Card Troubleshooting an Internal USB Key Troubleshooting an Optical Drive Troubleshooting Hard Drives Troubleshooting a SAS Controller Troubleshooting an External Tape Drive Troubleshooting Expansion Cards Page Troubleshooting the Processors Page Running the System Diagnostics Using Dell PowerEdge Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Jumpers and Connectors System Board Jumpers Disabling a Forgotten Password System Board Connectors Page 166 NOTE: Getting Help Contacting Dell Page Glossary Page Page Page Page Page Page Page Page Page Index A B C D E F G H I J K L M N P R S T U installing removing V W