Dell PowerEdge R610 Systems Hardware Owner’s Manual
September
Notes, Cautions, and Warnings
Front-Panel Features and Indicators
Contents
Hard-Drive Indicator Patterns for RAID
Back-Panel Features and Indicators
Using the UEFI Boot Manager Navigation Keys
2 Using the System Setup Program and
System and Setup Password Features
Removing and Replacing the Optional Front Bezel
3 Installing System Components
Expansion-Card Risers
Installing the Control Panel Display Module
Troubleshooting a NIC
4 Troubleshooting Your System
Troubleshooting a Fan
SAS Backplane
6 Jumpers and Connectors
5 Running the System Diagnostics
System Board Connectors
System Board Jumpers
7 Getting Help
Contents
Contacting Dell
Glossary Index
About Your System
Accessing System Features During Startup
Front-Panel Features and Indicators
device driver errors when using certain
One optional slim-line SATA DVD drive
LCD Panel Features
A slide-out panel for system information
Figure 1-2. LCD Panel Features
Home Screen
Moves the cursor back in one-step increments
Press quickly to toggle the system ID on and
View Menu
Setup Menu
Displays the temperature of the system in Celsius or
Hard-Drive Indicator Patterns for RAID
Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu see Setup
applied. Drives are not ready for insertion or removal
NOTE The drive status indicator remains off until all
Connects an external SD memory card
Back-Panel Features and Indicators
Connects USB devices to the system. The ports are USB 2.0-complaint
Connector
Indicator, Button, or
power supply 1 PS1
power supply 2 PS2
Power Indicator Codes
Figure 1-6. NIC Indicators
NIC Indicator Codes
activity indicator
Viewing Status Messages
LCD Status Messages
Removing LCD Status Messages
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Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
reported a microprocessor
problem persists, see
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
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does not match the setting in
System Messages
If the problem persists, see
because it is not functioning
Output power supplies to use
power supplies are installed
the components. See Power
enabled in the system setup
BIOS Update
Table 1-2. System Messages continued
Table 1-2. System Messages continued
Table 1-2. System Messages continued
failure
MEMTEST lane
detected on
address, read
Table 1-2. System Messages continued
cables are securely connected
Table 1-2. System Messages continued
The amount of
Shutdown failure
system memory has
changed
match in rank
geometry
count x,x
match in size
command has been entered
Page
Table 1-2. System Messages continued
is message
See Troubleshooting Power
supplies in the system. You
Warning Messages
Diagnostics Messages
Alert Messages
Other Information You May Need
About Your System
Using the System Setup Program and UEFI Boot Manager
Choosing the System Boot Mode
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program Navigation Keys
F2 = System Setup
Main Screen
System Setup Options
Displays a screen to change the IRQ assigned to each of the
Processor Settings Screen
Memory Settings Screen
If this field is Enabled, memory interleaving is supported
Disabled, the system supports Non-Uniform Memory
NOTE Disable this feature if your system will not be
SATA Settings Screen
Enables or disables Execute Disable Memory Protection
When set to Enabled, the processors can operate in all
Boot Settings Screen
Enables or disables the integrated storage controller
Integrated Devices Screen
User Accessible USB Ports
Enables or disables the embedded NICs. Options are
Serial Communication Screen
PCI IRQ Assignments Screen
Embedded Server Management Screen
Power Management Screen
Active Power Controller sets the CPU power to System
performance information is passed from the system BIOS
setting, processor performance is controlled by the system
Options are Maximum Performance or Minimum Power
System Security Screen
Exit Screen
Save Changes and Exit Discard Changes and Exit Return to Setup
Enables or disables the NMI feature
Press Esc to exit the System Setup program the Exit screen displays
Using the UEFI Boot Manager Navigation Keys
Entering the UEFI Boot Manager
F11 = UEFI Boot Manager
UEFI Boot Settings Screen
UEFI Boot Manager Screen
Using the System Password
System and Setup Password Features
System Utilities Screen
1 Verify that Password Status is Unlocked
Using the Setup Password
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Entering the iDRAC Configuration Utility
iDRAC Configuration Utility
Recommended Tools
Installing System Components
Inside the System
Removing and Replacing the Optional Front Bezel
Removing the Information Tag
Information Tag
Replacing the Information Tag
Opening and Closing the System
Opening the System
1 Lift up the latch on the cover
Closing the System
Removing a Drive Blank
Hard Drives
Removing a Hot-Swap Hard Drive
Installing a Hard-Drive Blank
3 Install the hot-swap hard drive
Installing a Hot-Swap Hard Drive
1 Remove the front bezel. See Removing the Front Bezel
a Press the button on the front of the drive carrier
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Hard Drive Into a Hard-Drive Carrier
Installing System Components
Figure 3-6. Installing a Hard Drive Into a Drive Carrier
screws
drive carrier
Removing a Power Supply
Power Supplies
Velcro strap
Installing a Power Supply
Installing the Power Supply Blank
Removing the Power Supply Blank
Expansion Card Installation Guidelines
Expansion Cards
Installing an Expansion Card
6 Connect any cables to the expansion card
c Close the expansion-card latch. See Figure
7 Close the system. See Closing the System
expansion card
Removing an Expansion Card
Expansion-Card Risers
Removing an Expansion-Card Riser
2 Open the system. See Opening the System
Installing System Components
Figure 3-9. Installing or Removing an Expansion-Card Riser
Internal SD Module
Installing the Internal SD Module
Replacing an Expansion-Card Riser
cable connector on control panel
Internal SD Flash Card
Installing an Internal SD Flash Card
Removing the Internal SD Module Card
Removing an Internal SD Flash Card
Internal USB Memory Key
Removing the Internal USB Cable
Internal USB Cable
VFlash Media
Installing the Internal USB Cable
Installing an iDRAC6 Enterprise Card
Installing a VFlash Media Card
iDRAC6 Enterprise Card Optional
Removing a VFlash Media Card
SD VFlash card
Removing an iDRAC6 Enterprise Card
NIC Hardware Key
connector
Cooling Fans
power cable
Removing a Cooling Fan
Replacing a Cooling Fan
Removing the Fan Assembly
Replacing the Fan Assembly
Removing the Plastic Fan Guide
Optical Drive
Replacing the Plastic Fan Guide
Removing an Optical Drive
drive cable
Installing an Optical Drive
Removing the Integrated Storage Controller Card
Integrated Storage Controller Card
Installing the Integrated Storage Controller Card
RAID battery connector PERC only
Removing a RAID Battery
RAID Battery
Installing a RAID Battery
Removing the PERC 6/I Battery Cable
Installing the PERC 6/I Battery Cable
System Memory
General Memory Module Installation Guidelines
Mode-Specific Guidelines
A minimal single-channel configuration of one 1-GB memory module per processor is also supported in this mode
Single Processor
2 Open the system. See Opening the System
Installing Memory Modules
3 Locate the memory module sockets. See Figure
2 memory module socket ejectors
Removing Memory Modules
Processors
Removing a Processor
heat-sink retention latch
9 Rotate the processor shield upward and out of the way. See Figure
Installing a Processor
2 If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See Removing a Processor
Replacing the System Battery
System Battery
negative side of battery connector
positive side of battery connector
system battery
Removing the Control Panel Display Module
Control Panel Assembly
mounting screws 3 Torx
17 Remove the display module from the chassis cutout
Removing the Control Panel Board
Installing the Control Panel Display Module
SAS Backplane
Installing the Control Panel Board
Removing the SAS Backplane
5 Disconnect the power cable from the end of the SAS backplane
SAS backplane power cable
Figure 3-23. Removing and Installing a SAS Backplane
Installing System Components
SAS backplane
System Board
Installing a SAS Backplane
Removing the System Board
3 Remove the power supplys. See Removing a Power Supply
Installing System Components
Figure 3-24. Removing and Installing the System Board
system board assembly
retention pin
Installing the System Board
9 Install all expansion cards. See Installing an Expansion Card
Installing System Components
Safety First-For You and Your System
Troubleshooting Your System
Troubleshooting System Startup Failure
Troubleshooting External Connections
Troubleshooting a USB Device
Troubleshooting the Video Subsystem
Troubleshooting a NIC
Troubleshooting a Serial I/O Device
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting Power Supplies
Troubleshooting the System Battery
Troubleshooting System Cooling Problems
Troubleshooting System Memory
Troubleshooting a Fan
6 Open the system. See Opening the System
Troubleshooting an Internal SD Card
Troubleshooting an Optical Drive
Troubleshooting an Internal USB Key
Troubleshooting Hard Drives
Troubleshooting a SAS Controller
Troubleshooting an External Tape Drive
Troubleshooting Expansion Cards
3 Open the system. See Opening the System
Troubleshooting the Processors
13 Run the appropriate online diagnostic test
Using Dell PowerEdge Diagnostics
Running the System Diagnostics
System Diagnostics Features
Running the System Diagnostics
When to Use the System Diagnostics
Using the Custom Test Options
System Diagnostics Testing Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
Disabling a Forgotten Password
Jumpers and Connectors
System Board Jumpers
System Board Connectors
Jumpers and Connectors
Figure 6-1. System Board Connectors
Table 6-2. System Board Connectors
Contacting Dell
Getting Help
Getting Help
Glossary
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GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes
KB - Kilobytes 1024 bytes Kbps - Kilobits per second
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pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down
system board - As the main circuit board, the system board usually contains most of your system’s integral components, such as the processors, RAM, controllers for peripherals, and various ROM chips. Also referred to as a motherboard or planar
termination - Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices
virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems
Glossary
Index
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installing, 100 removing