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Dell R610 owner manual

Models: R610

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installing, 112 removing, 111

SAS controller daughter card troubleshooting, 153

SAS RAID controller daughter card

troubleshooting, 153

SD card installing, 97 removing, 98 troubleshooting, 150-151

securing your system, 68, 73

service-only procedure system board, 135

setup password, 74

slots

See expansion slots.

startup

accessing system features, 11

support contacting Dell, 167

system closing, 81 opening, 80

system board connectors, 164 installing, 138 jumpers, 163 removing, 135

system cooling troubleshooting, 147

system features

accessing, 11

system messages, 37

system password, 72

system setup program boot settings, 63 embedded server management

options, 66 integrated devices options, 64 keystroke to enter, 58 memory settings, 61

PCI IRQ assignments, 65 power management options, 66 processor settings, 61

SATA settings, 62 serial communications

options, 65

system security options, 68

system setup screens main, 59

system startup failure, 141

T

tape drive (external) troubleshooting, 154

telephone numbers, 167

TPM security, 68

troubleshooting battery, 146 cooling fans, 148 damaged system, 145 expansion cards, 155 external connections, 141

Index

183

Image 183

Dell R610 owner manual

Contents

Dell PowerEdge R610 Systems Hardware Owner’s Manual September Notes, Cautions, and WarningsBack-Panel Features and Indicators ContentsFront-Panel Features and Indicators Hard-Drive Indicator Patterns for RAID2 Using the System Setup Program and Using the UEFI Boot Manager Navigation KeysSystem and Setup Password Features Removing and Replacing the Optional Front Bezel 3 Installing System ComponentsExpansion-Card Risers Installing the Control Panel Display Module SAS Backplane 4 Troubleshooting Your SystemTroubleshooting a NIC Troubleshooting a FanSystem Board Jumpers 5 Running the System Diagnostics6 Jumpers and Connectors System Board ConnectorsGlossary Index Contents7 Getting Help Contacting DellAbout Your System Accessing System Features During StartupFront-Panel Features and Indicators device driver errors when using certain LCD Panel Features One optional slim-line SATA DVD driveA slide-out panel for system information Press quickly to toggle the system ID on and Home ScreenFigure 1-2. LCD Panel Features Moves the cursor back in one-step incrementsView Menu Setup MenuSet home submenu of the Setup menu see Setup Hard-Drive Indicator Patterns for RAIDDisplays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in theapplied. Drives are not ready for insertion or removal NOTE The drive status indicator remains off until allBack-Panel Features and Indicators Connects an external SD memory cardConnects USB devices to the system. The ports are USB 2.0-complaint power supply 2 PS2 Indicator, Button, orConnector power supply 1 PS1Power Indicator Codes NIC Indicator Codes Figure 1-6. NIC Indicatorsactivity indicator LCD Status Messages Viewing Status MessagesRemoving LCD Status Messages Page Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued reported a microprocessor problem persists, see Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued System Messages does not match the setting inIf the problem persists, see because it is not functioning enabled in the system setup power supplies are installedOutput power supplies to use the components. See PowerBIOS Update Table 1-2. System Messages continued Table 1-2. System Messages continued Table 1-2. System Messages continued address, read MEMTEST lanefailure detected onTable 1-2. System Messages continued cables are securely connected Table 1-2. System Messages continued changed Shutdown failureThe amount of system memory hasmatch in size geometrymatch in rank count x,xcommand has been entered Page Table 1-2. System Messages continued See Troubleshooting Power is messagesupplies in the system. You Diagnostics Messages Warning MessagesAlert Messages Other Information You May Need About Your System Using the System Setup Program and UEFI Boot Manager Choosing the System Boot ModeF2 = System Setup Entering the System Setup ProgramResponding to Error Messages Using the System Setup Program Navigation KeysMain Screen System Setup OptionsDisplays a screen to change the IRQ assigned to each of the Disabled, the system supports Non-Uniform Memory Memory Settings ScreenProcessor Settings Screen If this field is Enabled, memory interleaving is supportedWhen set to Enabled, the processors can operate in all SATA Settings ScreenNOTE Disable this feature if your system will not be Enables or disables Execute Disable Memory ProtectionBoot Settings Screen Enables or disables the embedded NICs. Options are Integrated Devices ScreenEnables or disables the integrated storage controller User Accessible USB PortsSerial Communication Screen PCI IRQ Assignments ScreenEmbedded Server Management Screen Power Management ScreenOptions are Maximum Performance or Minimum Power performance information is passed from the system BIOSActive Power Controller sets the CPU power to System setting, processor performance is controlled by the systemSystem Security Screen Press Esc to exit the System Setup program the Exit screen displays Save Changes and Exit Discard Changes and Exit Return to SetupExit Screen Enables or disables the NMI featureEntering the UEFI Boot Manager Using the UEFI Boot Manager Navigation KeysF11 = UEFI Boot Manager UEFI Boot Settings Screen UEFI Boot Manager ScreenSystem and Setup Password Features Using the System PasswordSystem Utilities Screen 1 Verify that Password Status is Unlocked Using the Setup Password Page Entering the iDRAC Configuration Utility iDRAC Configuration UtilityInstalling System Components Recommended ToolsInside the System Removing and Replacing the Optional Front Bezel Removing the Information Tag Information TagOpening and Closing the System Replacing the Information TagOpening the System 1 Lift up the latch on the cover Closing the SystemRemoving a Drive Blank Hard DrivesRemoving a Hot-Swap Hard Drive Installing a Hard-Drive Blanka Press the button on the front of the drive carrier Installing a Hot-Swap Hard Drive3 Install the hot-swap hard drive 1 Remove the front bezel. See Removing the Front BezelRemoving a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrierdrive carrier Figure 3-6. Installing a Hard Drive Into a Drive CarrierInstalling System Components screwsRemoving a Power Supply Power SuppliesVelcro strap Installing a Power SupplyExpansion Cards Removing the Power Supply BlankInstalling the Power Supply Blank Expansion Card Installation GuidelinesInstalling an Expansion Card expansion card c Close the expansion-card latch. See Figure6 Connect any cables to the expansion card 7 Close the system. See Closing the SystemExpansion-Card Risers Removing an Expansion CardRemoving an Expansion-Card Riser 2 Open the system. See Opening the System Installing System Components Figure 3-9. Installing or Removing an Expansion-Card RiserInstalling the Internal SD Module Internal SD ModuleReplacing an Expansion-Card Riser cable connector on control panel Installing an Internal SD Flash Card Internal SD Flash CardRemoving the Internal SD Module Card Removing an Internal SD Flash Card Internal USB Memory KeyRemoving the Internal USB Cable Internal USB CableVFlash Media Installing the Internal USB CableRemoving a VFlash Media Card Installing a VFlash Media CardInstalling an iDRAC6 Enterprise Card iDRAC6 Enterprise Card OptionalSD VFlash card Removing an iDRAC6 Enterprise CardNIC Hardware Key connector Cooling Fanspower cable Removing a Cooling FanReplacing a Cooling Fan Removing the Fan AssemblyReplacing the Fan Assembly Optical Drive Removing the Plastic Fan GuideReplacing the Plastic Fan Guide Removing an Optical Drive drive cable Installing an Optical DriveRemoving the Integrated Storage Controller Card Integrated Storage Controller CardInstalling the Integrated Storage Controller Card RAID battery connector PERC only Removing the PERC 6/I Battery Cable RAID BatteryRemoving a RAID Battery Installing a RAID BatteryInstalling the PERC 6/I Battery Cable System Memory General Memory Module Installation GuidelinesMode-Specific Guidelines A minimal single-channel configuration of one 1-GB memory module per processor is also supported in this mode Single Processor Installing Memory Modules 2 Open the system. See Opening the System3 Locate the memory module sockets. See Figure 2 memory module socket ejectors Processors Removing Memory ModulesRemoving a Processor heat-sink retention latch 9 Rotate the processor shield upward and out of the way. See Figure Installing a Processor 2 If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See Removing a Processor Replacing the System Battery System Batterypositive side of battery connector negative side of battery connectorsystem battery Removing the Control Panel Display Module Control Panel Assemblymounting screws 3 Torx 17 Remove the display module from the chassis cutoutRemoving the Control Panel Board Installing the Control Panel Display ModuleInstalling the Control Panel Board SAS BackplaneRemoving the SAS Backplane 5 Disconnect the power cable from the end of the SAS backplane SAS backplane Figure 3-23. Removing and Installing a SAS BackplaneSAS backplane power cable Installing System ComponentsInstalling a SAS Backplane System BoardRemoving the System Board 3 Remove the power supplys. See Removing a Power Supply retention pin Figure 3-24. Removing and Installing the System BoardInstalling System Components system board assemblyInstalling the System Board 9 Install all expansion cards. See Installing an Expansion Card Installing System Components Troubleshooting External Connections Troubleshooting Your SystemSafety First-For You and Your System Troubleshooting System Startup FailureTroubleshooting a USB Device Troubleshooting the Video SubsystemTroubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting Power Supplies Troubleshooting the System BatteryTroubleshooting System Cooling Problems Troubleshooting System Memory Troubleshooting a Fan6 Open the system. See Opening the System Troubleshooting an Internal SD Card Troubleshooting an Optical Drive Troubleshooting an Internal USB KeyTroubleshooting Hard Drives Troubleshooting a SAS Controller Troubleshooting an External Tape Drive Troubleshooting Expansion Cards 3 Open the system. See Opening the System Troubleshooting the Processors 13 Run the appropriate online diagnostic test Running the System Diagnostics Using Dell PowerEdge DiagnosticsSystem Diagnostics Features Running the System Diagnostics When to Use the System DiagnosticsSelecting Diagnostics Options System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Devices for TestingViewing Information and Results Jumpers and Connectors Disabling a Forgotten PasswordSystem Board Jumpers System Board Connectors Jumpers and Connectors Figure 6-1. System Board ConnectorsTable 6-2. System Board Connectors Contacting Dell Getting HelpGetting Help Glossary Page GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes KB - Kilobytes 1024 bytes Kbps - Kilobits per second Page pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down system board - As the main circuit board, the system board usually contains most of your system’s integral components, such as the processors, RAM, controllers for peripherals, and various ROM chips. Also referred to as a motherboard or planar termination - Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems Glossary Index Page Page Page Page installing, 100 removing