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Dell R610 Running the System Diagnostics, Jumpers and Connectors, System Board Jumpers

Models: R610

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Troubleshooting an Internal USB Key	151
Troubleshooting an Optical Drive	151
Troubleshooting Hard Drives	152
Troubleshooting a SAS Controller	153
Troubleshooting an External Tape Drive	154
Troubleshooting Expansion Cards	155
Troubleshooting the Processors	157

5 Running the System Diagnostics	159
Using Dell™ PowerEdge™ Diagnostics	159
System Diagnostics Features	159
When to Use the System Diagnostics	160
Running the System Diagnostics	160
System Diagnostics Testing Options	161
Using the Custom Test Options	161
Selecting Devices for Testing	161
Selecting Diagnostics Options	161
Viewing Information and Results	162

6 Jumpers and Connectors	163
System Board Jumpers	163
Disabling a Forgotten Password	163
System Board Connectors	164

Contents

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Dell R610 Running the System Diagnostics, Jumpers and Connectors, System Board Jumpers, System Board Connectors

Contents

Dell PowerEdge R610 Systems Hardware Owner’s Manual September Notes, Cautions, and WarningsFront-Panel Features and Indicators ContentsHard-Drive Indicator Patterns for RAID Back-Panel Features and Indicators2 Using the System Setup Program and Using the UEFI Boot Manager Navigation KeysSystem and Setup Password Features Removing and Replacing the Optional Front Bezel 3 Installing System ComponentsExpansion-Card Risers Installing the Control Panel Display Module Troubleshooting a NIC 4 Troubleshooting Your SystemTroubleshooting a Fan SAS Backplane6 Jumpers and Connectors 5 Running the System DiagnosticsSystem Board Connectors System Board Jumpers7 Getting Help ContentsContacting Dell Glossary IndexAbout Your System Accessing System Features During StartupFront-Panel Features and Indicators device driver errors when using certain LCD Panel Features One optional slim-line SATA DVD driveA slide-out panel for system information Figure 1-2. LCD Panel Features Home ScreenMoves the cursor back in one-step increments Press quickly to toggle the system ID on andView Menu Setup MenuDisplays the temperature of the system in Celsius or Hard-Drive Indicator Patterns for RAIDFahrenheit. The display format can be configured in the Set home submenu of the Setup menu see Setupapplied. Drives are not ready for insertion or removal NOTE The drive status indicator remains off until allBack-Panel Features and Indicators Connects an external SD memory cardConnects USB devices to the system. The ports are USB 2.0-complaint Connector Indicator, Button, orpower supply 1 PS1 power supply 2 PS2Power Indicator Codes NIC Indicator Codes Figure 1-6. NIC Indicatorsactivity indicator LCD Status Messages Viewing Status MessagesRemoving LCD Status Messages Page Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued reported a microprocessor problem persists, see Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued Table 1-1. LCD Status Messages continued System Messages does not match the setting inIf the problem persists, see because it is not functioning Output power supplies to use power supplies are installedthe components. See Power enabled in the system setupBIOS Update Table 1-2. System Messages continued Table 1-2. System Messages continued Table 1-2. System Messages continued failure MEMTEST lanedetected on address, readTable 1-2. System Messages continued cables are securely connected Table 1-2. System Messages continued The amount of Shutdown failuresystem memory has changedmatch in rank geometrycount x,x match in sizecommand has been entered Page Table 1-2. System Messages continued See Troubleshooting Power is messagesupplies in the system. You Diagnostics Messages Warning MessagesAlert Messages Other Information You May Need About Your System Using the System Setup Program and UEFI Boot Manager Choosing the System Boot ModeResponding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Navigation Keys F2 = System SetupMain Screen System Setup OptionsDisplays a screen to change the IRQ assigned to each of the Processor Settings Screen Memory Settings ScreenIf this field is Enabled, memory interleaving is supported Disabled, the system supports Non-Uniform MemoryNOTE Disable this feature if your system will not be SATA Settings ScreenEnables or disables Execute Disable Memory Protection When set to Enabled, the processors can operate in allBoot Settings Screen Enables or disables the integrated storage controller Integrated Devices ScreenUser Accessible USB Ports Enables or disables the embedded NICs. Options areSerial Communication Screen PCI IRQ Assignments ScreenEmbedded Server Management Screen Power Management ScreenActive Power Controller sets the CPU power to System performance information is passed from the system BIOSsetting, processor performance is controlled by the system Options are Maximum Performance or Minimum PowerSystem Security Screen Exit Screen Save Changes and Exit Discard Changes and Exit Return to SetupEnables or disables the NMI feature Press Esc to exit the System Setup program the Exit screen displaysEntering the UEFI Boot Manager Using the UEFI Boot Manager Navigation KeysF11 = UEFI Boot Manager UEFI Boot Settings Screen UEFI Boot Manager ScreenSystem and Setup Password Features Using the System PasswordSystem Utilities Screen 1 Verify that Password Status is Unlocked Using the Setup Password Page Entering the iDRAC Configuration Utility iDRAC Configuration UtilityInstalling System Components Recommended ToolsInside the System Removing and Replacing the Optional Front Bezel Removing the Information Tag Information TagOpening and Closing the System Replacing the Information TagOpening the System 1 Lift up the latch on the cover Closing the SystemRemoving a Drive Blank Hard DrivesRemoving a Hot-Swap Hard Drive Installing a Hard-Drive Blank3 Install the hot-swap hard drive Installing a Hot-Swap Hard Drive1 Remove the front bezel. See Removing the Front Bezel a Press the button on the front of the drive carrierRemoving a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive CarrierInstalling System Components Figure 3-6. Installing a Hard Drive Into a Drive Carrierscrews drive carrierRemoving a Power Supply Power SuppliesVelcro strap Installing a Power SupplyInstalling the Power Supply Blank Removing the Power Supply BlankExpansion Card Installation Guidelines Expansion CardsInstalling an Expansion Card 6 Connect any cables to the expansion card c Close the expansion-card latch. See Figure7 Close the system. See Closing the System expansion cardExpansion-Card Risers Removing an Expansion CardRemoving an Expansion-Card Riser 2 Open the system. See Opening the System Installing System Components Figure 3-9. Installing or Removing an Expansion-Card RiserInstalling the Internal SD Module Internal SD ModuleReplacing an Expansion-Card Riser cable connector on control panel Installing an Internal SD Flash Card Internal SD Flash CardRemoving the Internal SD Module Card Removing an Internal SD Flash Card Internal USB Memory KeyRemoving the Internal USB Cable Internal USB CableVFlash Media Installing the Internal USB CableInstalling an iDRAC6 Enterprise Card Installing a VFlash Media CardiDRAC6 Enterprise Card Optional Removing a VFlash Media CardSD VFlash card Removing an iDRAC6 Enterprise CardNIC Hardware Key connector Cooling Fanspower cable Removing a Cooling FanReplacing a Cooling Fan Removing the Fan AssemblyReplacing the Fan Assembly Optical Drive Removing the Plastic Fan GuideReplacing the Plastic Fan Guide Removing an Optical Drive drive cable Installing an Optical DriveRemoving the Integrated Storage Controller Card Integrated Storage Controller CardInstalling the Integrated Storage Controller Card RAID battery connector PERC only Removing a RAID Battery RAID BatteryInstalling a RAID Battery Removing the PERC 6/I Battery CableInstalling the PERC 6/I Battery Cable System Memory General Memory Module Installation GuidelinesMode-Specific Guidelines A minimal single-channel configuration of one 1-GB memory module per processor is also supported in this mode Single Processor Installing Memory Modules 2 Open the system. See Opening the System3 Locate the memory module sockets. See Figure 2 memory module socket ejectors Processors Removing Memory ModulesRemoving a Processor heat-sink retention latch 9 Rotate the processor shield upward and out of the way. See Figure Installing a Processor 2 If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See Removing a Processor Replacing the System Battery System Batterypositive side of battery connector negative side of battery connectorsystem battery Removing the Control Panel Display Module Control Panel Assemblymounting screws 3 Torx 17 Remove the display module from the chassis cutoutRemoving the Control Panel Board Installing the Control Panel Display ModuleInstalling the Control Panel Board SAS BackplaneRemoving the SAS Backplane 5 Disconnect the power cable from the end of the SAS backplane SAS backplane power cable Figure 3-23. Removing and Installing a SAS BackplaneInstalling System Components SAS backplaneInstalling a SAS Backplane System BoardRemoving the System Board 3 Remove the power supplys. See Removing a Power Supply Installing System Components Figure 3-24. Removing and Installing the System Boardsystem board assembly retention pinInstalling the System Board 9 Install all expansion cards. See Installing an Expansion Card Installing System Components Safety First-For You and Your System Troubleshooting Your SystemTroubleshooting System Startup Failure Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting the Video SubsystemTroubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting Power Supplies Troubleshooting the System BatteryTroubleshooting System Cooling Problems Troubleshooting System Memory Troubleshooting a Fan6 Open the system. See Opening the System Troubleshooting an Internal SD Card Troubleshooting an Optical Drive Troubleshooting an Internal USB KeyTroubleshooting Hard Drives Troubleshooting a SAS Controller Troubleshooting an External Tape Drive Troubleshooting Expansion Cards 3 Open the system. See Opening the System Troubleshooting the Processors 13 Run the appropriate online diagnostic test Running the System Diagnostics Using Dell PowerEdge DiagnosticsSystem Diagnostics Features Running the System Diagnostics When to Use the System DiagnosticsUsing the Custom Test Options System Diagnostics Testing OptionsSelecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results Jumpers and Connectors Disabling a Forgotten PasswordSystem Board Jumpers System Board Connectors Jumpers and Connectors Figure 6-1. System Board ConnectorsTable 6-2. System Board Connectors Contacting Dell Getting HelpGetting Help Glossary Page GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes KB - Kilobytes 1024 bytes Kbps - Kilobits per second Page pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down system board - As the main circuit board, the system board usually contains most of your system’s integral components, such as the processors, RAM, controllers for peripherals, and various ROM chips. Also referred to as a motherboard or planar termination - Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems Glossary Index Page Page Page Page installing, 100 removing