Dell PowerEdge R610 Systems Hardware Owner’s Manual
Notes, Cautions, and Warnings
September
Hard-Drive Indicator Patterns for RAID
Contents
Front-Panel Features and Indicators
Back-Panel Features and Indicators
Using the UEFI Boot Manager Navigation Keys
2 Using the System Setup Program and
System and Setup Password Features
3 Installing System Components
Removing and Replacing the Optional Front Bezel
Expansion-Card Risers
Installing the Control Panel Display Module
Troubleshooting a Fan
4 Troubleshooting Your System
Troubleshooting a NIC
SAS Backplane
System Board Connectors
5 Running the System Diagnostics
6 Jumpers and Connectors
System Board Jumpers
Contacting Dell
Contents
7 Getting Help
Glossary Index
Accessing System Features During Startup
About Your System
Front-Panel Features and Indicators
device driver errors when using certain
One optional slim-line SATA DVD drive
LCD Panel Features
A slide-out panel for system information
Moves the cursor back in one-step increments
Home Screen
Figure 1-2. LCD Panel Features
Press quickly to toggle the system ID on and
Setup Menu
View Menu
Fahrenheit. The display format can be configured in the
Hard-Drive Indicator Patterns for RAID
Displays the temperature of the system in Celsius or
Set home submenu of the Setup menu see Setup
NOTE The drive status indicator remains off until all
applied. Drives are not ready for insertion or removal
Connects an external SD memory card
Back-Panel Features and Indicators
Connects USB devices to the system. The ports are USB 2.0-complaint
power supply 1 PS1
Indicator, Button, or
Connector
power supply 2 PS2
Power Indicator Codes
Figure 1-6. NIC Indicators
NIC Indicator Codes
activity indicator
Viewing Status Messages
LCD Status Messages
Removing LCD Status Messages
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Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
reported a microprocessor
problem persists, see
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
Table 1-1. LCD Status Messages continued
does not match the setting in
System Messages
If the problem persists, see
because it is not functioning
the components. See Power
power supplies are installed
Output power supplies to use
enabled in the system setup
BIOS Update
Table 1-2. System Messages continued
Table 1-2. System Messages continued
Table 1-2. System Messages continued
detected on
MEMTEST lane
failure
address, read
Table 1-2. System Messages continued
cables are securely connected
Table 1-2. System Messages continued
system memory has
Shutdown failure
The amount of
changed
count x,x
geometry
match in rank
match in size
command has been entered
Page
Table 1-2. System Messages continued
is message
See Troubleshooting Power
supplies in the system. You
Warning Messages
Diagnostics Messages
Alert Messages
Other Information You May Need
About Your System
Choosing the System Boot Mode
Using the System Setup Program and UEFI Boot Manager
Using the System Setup Program Navigation Keys
Entering the System Setup Program
Responding to Error Messages
F2 = System Setup
System Setup Options
Main Screen
Displays a screen to change the IRQ assigned to each of the
If this field is Enabled, memory interleaving is supported
Memory Settings Screen
Processor Settings Screen
Disabled, the system supports Non-Uniform Memory
Enables or disables Execute Disable Memory Protection
SATA Settings Screen
NOTE Disable this feature if your system will not be
When set to Enabled, the processors can operate in all
Boot Settings Screen
User Accessible USB Ports
Integrated Devices Screen
Enables or disables the integrated storage controller
Enables or disables the embedded NICs. Options are
PCI IRQ Assignments Screen
Serial Communication Screen
Power Management Screen
Embedded Server Management Screen
setting, processor performance is controlled by the system
performance information is passed from the system BIOS
Active Power Controller sets the CPU power to System
Options are Maximum Performance or Minimum Power
System Security Screen
Enables or disables the NMI feature
Save Changes and Exit Discard Changes and Exit Return to Setup
Exit Screen
Press Esc to exit the System Setup program the Exit screen displays
Using the UEFI Boot Manager Navigation Keys
Entering the UEFI Boot Manager
F11 = UEFI Boot Manager
UEFI Boot Manager Screen
UEFI Boot Settings Screen
Using the System Password
System and Setup Password Features
System Utilities Screen
1 Verify that Password Status is Unlocked
Using the Setup Password
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iDRAC Configuration Utility
Entering the iDRAC Configuration Utility
Recommended Tools
Installing System Components
Inside the System
Removing and Replacing the Optional Front Bezel
Information Tag
Removing the Information Tag
Replacing the Information Tag
Opening and Closing the System
Opening the System
Closing the System
1 Lift up the latch on the cover
Hard Drives
Removing a Drive Blank
Installing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
1 Remove the front bezel. See Removing the Front Bezel
Installing a Hot-Swap Hard Drive
3 Install the hot-swap hard drive
a Press the button on the front of the drive carrier
Installing a Hard Drive Into a Hard-Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
screws
Figure 3-6. Installing a Hard Drive Into a Drive Carrier
Installing System Components
drive carrier
Power Supplies
Removing a Power Supply
Installing a Power Supply
Velcro strap
Expansion Card Installation Guidelines
Removing the Power Supply Blank
Installing the Power Supply Blank
Expansion Cards
Installing an Expansion Card
7 Close the system. See Closing the System
c Close the expansion-card latch. See Figure
6 Connect any cables to the expansion card
expansion card
Removing an Expansion Card
Expansion-Card Risers
Removing an Expansion-Card Riser
2 Open the system. See Opening the System
Figure 3-9. Installing or Removing an Expansion-Card Riser
Installing System Components
Internal SD Module
Installing the Internal SD Module
Replacing an Expansion-Card Riser
cable connector on control panel
Internal SD Flash Card
Installing an Internal SD Flash Card
Removing the Internal SD Module Card
Internal USB Memory Key
Removing an Internal SD Flash Card
Internal USB Cable
Removing the Internal USB Cable
Installing the Internal USB Cable
VFlash Media
iDRAC6 Enterprise Card Optional
Installing a VFlash Media Card
Installing an iDRAC6 Enterprise Card
Removing a VFlash Media Card
Removing an iDRAC6 Enterprise Card
SD VFlash card
NIC Hardware Key
Cooling Fans
connector
Removing a Cooling Fan
power cable
Removing the Fan Assembly
Replacing a Cooling Fan
Replacing the Fan Assembly
Removing the Plastic Fan Guide
Optical Drive
Replacing the Plastic Fan Guide
Removing an Optical Drive
Installing an Optical Drive
drive cable
Integrated Storage Controller Card
Removing the Integrated Storage Controller Card
Installing the Integrated Storage Controller Card
RAID battery connector PERC only
Installing a RAID Battery
RAID Battery
Removing a RAID Battery
Removing the PERC 6/I Battery Cable
Installing the PERC 6/I Battery Cable
General Memory Module Installation Guidelines
System Memory
Mode-Specific Guidelines
A minimal single-channel configuration of one 1-GB memory module per processor is also supported in this mode
Single Processor
2 Open the system. See Opening the System
Installing Memory Modules
3 Locate the memory module sockets. See Figure
2 memory module socket ejectors
Removing Memory Modules
Processors
Removing a Processor
heat-sink retention latch
9 Rotate the processor shield upward and out of the way. See Figure
Installing a Processor
2 If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See Removing a Processor
System Battery
Replacing the System Battery
negative side of battery connector
positive side of battery connector
system battery
Control Panel Assembly
Removing the Control Panel Display Module
17 Remove the display module from the chassis cutout
mounting screws 3 Torx
Installing the Control Panel Display Module
Removing the Control Panel Board
SAS Backplane
Installing the Control Panel Board
Removing the SAS Backplane
5 Disconnect the power cable from the end of the SAS backplane
Installing System Components
Figure 3-23. Removing and Installing a SAS Backplane
SAS backplane power cable
SAS backplane
System Board
Installing a SAS Backplane
Removing the System Board
3 Remove the power supplys. See Removing a Power Supply
system board assembly
Figure 3-24. Removing and Installing the System Board
Installing System Components
retention pin
Installing the System Board
9 Install all expansion cards. See Installing an Expansion Card
Installing System Components
Troubleshooting System Startup Failure
Troubleshooting Your System
Safety First-For You and Your System
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
6 Open the system. See Opening the System
Troubleshooting an Internal SD Card
Troubleshooting an Internal USB Key
Troubleshooting an Optical Drive
Troubleshooting Hard Drives
Troubleshooting a SAS Controller
Troubleshooting an External Tape Drive
Troubleshooting Expansion Cards
3 Open the system. See Opening the System
Troubleshooting the Processors
13 Run the appropriate online diagnostic test
Using Dell PowerEdge Diagnostics
Running the System Diagnostics
System Diagnostics Features
When to Use the System Diagnostics
Running the System Diagnostics
Selecting Devices for Testing
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Diagnostics Options
Viewing Information and Results
Disabling a Forgotten Password
Jumpers and Connectors
System Board Jumpers
System Board Connectors
Figure 6-1. System Board Connectors
Jumpers and Connectors
Table 6-2. System Board Connectors
Getting Help
Contacting Dell
Getting Help
Glossary
Page
GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes
KB - Kilobytes 1024 bytes Kbps - Kilobits per second
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pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down
system board - As the main circuit board, the system board usually contains most of your system’s integral components, such as the processors, RAM, controllers for peripherals, and various ROM chips. Also referred to as a motherboard or planar
termination - Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices
virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems
Glossary
Index
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installing, 100 removing