Dell T7400 manual Troubleshooting

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" in your User’s Guide).

NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab	Function
Results	Displays the results of the test and any error conditions
	encountered.
Errors	Displays error conditions encountered, error codes, and the
	problem description.
Help	Describes the test and any requirements for running
	the test.
Configuration	Displays the hardware configuration for the selected device.
(Custom Test only)	The Dell Diagnostics obtains configuration information for
	all devices from the system setup program, memory, and
	various internal tests, and it displays the information in the
	device list in the left pane of the screen.
	NOTE: The device list may not display the names of all the
	components installed on your computer or all devices
	attached to your computer.
Parameters	Allows you to customize the test, if applicable, by changing
(Custom Test only)	the test settings.

Troubleshooting

Follow these tips when you troubleshoot your computer:

•If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

•If a peripheral device does not work, ensure that the device is properly connected.

•If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

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Quick Reference Guide